Lead Director, Talent Practices & Insights

About the Role

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Join CVS Health as the Lead Director of Talent Practices and Insights. This pivotal role will advance enterprise talent strategy by connecting talent practices, technology, data, analytics, and external best practices to improve executive and enterprise talent outcomes. The incumbent will serve as the primary functional point person for Organizational Enablement and Talent Management on talent technology, reporting, data, analytics, and governance.

This leader will translate business priorities into documented requirements, roadmap priorities, Workday Talent enhancements, reporting solutions, and scalable capabilities that support CPOs, senior leaders, and enterprise HR transformation efforts. The role has three primary focus areas:
Talent Technology Strategy, Functional Product Ownership and Roadmap;
Talent Insights, Reporting Ecosystem and Data Governance;
Enterprise Talent Strategy and Best Practices.

This role operates in a highly matrixed environment and achieves outcomes through partnership, influence, and governance rather than direct authority over technology resources. Serve as the primary functional leader and subject matter expert for Talent Management and Organizational Enablement on talent technology, data, reporting, analytics, and related governance practices. Lead business roadmap planning for Talent technology capabilities, partnering with HR Technology teams to align priorities, sequencing, dependencies, and resource trade-offs to ensure the roadmap is clear, accurate, and intentional.

Define what good looks like, document business requirements, evaluate design options, improve workflows, support testing, and guide scalable enhancements in partnership with technical teams for Workday Talent modules and adjacent talent tools. Act as the primary liaison between Talent Management, Organizational Enablement, DDAT (Data, Digital, Analytics and Technology), HR Technology, HR Analytics, Workday Talent product teams, vendors, and business stakeholders to drive alignment and execution.

Partner closely with the HR Technology Portfolio Owner in HR Strategy and Transformation to align roadmap planning, portfolio priorities, governance routines, resource needs, funding decisions, dependencies, and delivery strategies. Establish governance and operating mechanisms for talent technology and analytics, including intake, prioritization, decision rights, accountability, change management, adoption, and measurement of outcomes. Balance day‑to‑day operational support and maintenance needs with scalable enhancements, product improvements, technology modernization, and longer‑term transformation priorities.

Leverage and coordinate resources across HR Analytics, Reporting and Analytics, DDAT, HR Technology, Workday product teams, and other partner groups to address ongoing reporting, dashboarding, data, and operational requests while maintaining focus on strategic priorities. Optimize Workday Talent and related solutions to simplify processes, improve user experience, strengthen data quality, support executive talent processes, and enable better talent decisions. Lead or support requirements gathering, process mapping, enhancement backlog management, user acceptance testing, stakeholder alignment, adoption planning, and…