Retail Shortage Control - Part Time

Shortage Control Associate

Contribute to a secure shopping environment while delivering exceptional customer service. As a Shortage Control Associate (SCA), you directly influence store security and the overall shopping experience by maintaining command presence, knowledge of theft trends, and a positive reputation for control. Your presence at store entrances, exits, and high‑risk areas helps mitigate theft and creates a safe, enjoyable environment for customers.

• Monitor entrances and exits throughout each shift, reducing opportunities for theft, shoplifting, and other dishonest activities.
• Engage customers and associates with confidence, friendliness, and energy, greeting each interaction with eye contact and a smile.
• Maintain a professional appearance and comply with dress standards, radio, and earpiece requirements.
• Stand at the front of the store, remaining vigilant and aware of surroundings.
• Promote a secure environment and reduce opportunities for theft.
• Communicate theft prevention information during store rallies and collaborate with the Manager on Duty.
• Conduct bag and package checks on store and corporate associates to ensure safety and security standards are met.
• Support training of associates on shortage reduction programs and processes.
• Model safety, address unsafe practices promptly, and provide guidance on security procedures.
• Identify and report theft incidents or suspicious subjects to the Manager on Duty.

• 1+ years of experience in customer service, hospitality, retail, asset protection, loss prevention, or operations.
• Ability to stand and walk for extended periods while visually monitoring the store environment.
• Strong confidentiality skills.
• Proficiency in reviewing, analyzing, and interpreting business trends.
• Positive demeanor, strong posture, and energetic greeting.
• Capacity to work in a fast‑paced, high‑pressure environment with detailed focus and disciplined decision making.
• Excellent communication skills with customers and coworkers.
• Leadership skills that foster productive business relationships.
• Flexible schedule, including nights, weekends, and holidays as required.

• Competitive wage: $16 per hour
  .
• Flexible hours and associate discounts.
• Part‑time associates may be eligible for Burlington’s benefits package, including medical coverage and a 401(k) plan.
• Eligible part‑time associates may receive up to 4 hours of paid time off annually after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law.
• Training and development opportunities to grow with the company.

We are a rapidly growing brand that values teamwork, fun, and community impact. Burlington associates make a difference in the lives of customers, colleagues, and the communities where we work every day.

Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.