Customer Service Associate
Listed on 2026-05-19
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Retail
Customer Service Rep, Retail Associate/ Customer Service, Retail Support, General Retail
Who We Are
As one of the largest for-profit thrift operators in the United States, Canada and Australia, we supply our stores with gently‑used, one‑of‑a‑kind items donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and onto our store racks for reuse, providing partners with valuable funding for their community‑based programs and services.
Our mission is to champion reuse and inspire a future where secondhand is second nature. We are — our millions of loyal customers visit our 300+ stores and our more than 22,000 team members make it possible. Learn more about the Savers® family of thrift stores, our impact, and the “Thrift Proud” movement at
Job Title:
Customer Service Associate
At Savers / Value Village, our Customer Service Associates create an awesome experience for Customers, Donors, and other Team Members. We are hiring for both Full‑Time and Part‑Time Customer Service Associates.
What You Can Expect- The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
- To work in a purpose‑driven company, with a business model that people love for its impact on both the planet and local communities.
- An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of continued growth and development for our team members.
Comprehensive onboarding and training from day one.
In‑house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization — from new hires to senior executives. We develop around 90% of our training internally and partner with a variety of renowned providers to supplement our offerings.
Benefits Offerings Including- Bundled health plans such as medical, Rx, dental and vision
- Company‑paid life insurance for extra protection and peace of mind
- Programs to stop smoking, diabetes management coaching, and on‑demand care options
- A 401(k) plan with generous company matching contributions to assist you in saving for a secure financial future
- Paid time off from work for leisure or other hobbies
- A range of mental health services to assist you in managing daily life
Savers is an E‑Verify employer
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