District Manager, Retail Operations

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District Manager, Retail Operations F/T

Under general supervision of the Vice President, Retail Operations. Oversee operations of new and existing retail stores and ADCs, as assigned by Vice President, Retail Operations, by spending the necessary time in each store to achieve the goals set forth. Ensure policies and procedures are being followed consistently throughout the division and that staff training needs are being met.

Supervise the display of merchandise, store layout, promotion, stock, rotation and sale of goods through store managers at each location to insure uniform, effective and efficient retailing operations and achieve the maximum sales per square foot.

Insure that inventories of all sales and storage areas are completed by responsible store managers in a timely and accurate manner.

Insure that window displays are neat, orderly and present a positive Goodwill image. Insure that displays are changed as necessary.

Insure that visual displays are set up in a way to encourage multiple sales.

Insure that all stores have common signs on racks and graphics in windows, as required. Insure that return policies are clearly posted, and informational signs regarding Center programs and services are clearly displayed.

Make regular visits to each store location to follow the progress of work and to direct, assist and instruct staff as to their methods, procedures and standards of performance.

Insure the proper maintenance of facilities and store equipment. Report unusual problems or requirements to supervisor. Insure that good housekeeping practices, safety rules and regulations are enforced and carried out by employees, and that safe conditions exist for staff and customers.

Insure that staff are properly scheduled and assigned to provide effective coverage for store operations at all stores.

Identify potential problems and causes for inadequate production and sales and make recommendations for change. Insure that corrective action is taken by store managers, as directed.

Monitor, review and insure that proper documentation is completed regarding hires and terminations.

Monitor, review and insure that proper documentation is completed and action taken regarding employee performance problems and, as necessary, that disciplinary measures are initiated in conformance with policy and guidelines.

Establish goals with store managers and make recommendations for change to maximize profitability of each store.

Insure the provision of, arrange for and/or conduct new employee orientation and in-service training.

Insure the provision of, arrange for and/or conduct on‑going training programs for staff on merchandising techniques, customer service, store security, supervisory matters and standard operating procedures.

Advise employees on and interpret Center policies.

Attend or participate in various administrative and departmental meetings to coordinate activities, resolve problems and to discuss inter‑related procedures, responsibilities and services.

Develop, review and insure the maintenance of records, reports, statistical and other data to evaluate the program's effectiveness and efficiency and for compliance with various Center policies and governmental regulations.

Provide store coverage as necessary due to vacation schedules, terminations, etc.

Perform other related essential duties as directed by supervisor.

Solicit input from Store Managers and make recommendations regarding store sales and special promotions.

Insure that stores are adequately staffed and prepared for sales and major promotions.

Employee will be included on Alarm Responder Roster for assigned store/location. Must respond upon notification from alarm monitoring company, in‑person, to alarm calls that occur before/after typical hours of business operations. Employee must follow established procedures for responding to an alarm call and must have access to transportation to travel to/from store at such times. Employee must provide personal telephone and/or cell phone information in order to be available to receive alarm calls and must maintain ongoing phone service.

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