Family Support Specialist -Childrens Program

Family Support Specialist – Children’s Program (Full Time)

Location: Woonsocket, RI

As a Family Support Specialist, you will play a pivotal role in providing guidance, empathy, and practical assistance to parents who are navigating the challenges of raising children. Drawing from your own personal experiences as a parent, you will offer emotional support, share coping strategies, and connect parents with resources to promote healthy family dynamics. Your role will be instrumental in fostering a sense of community and empowerment among parents, helping them build strong and resilient families.

• Work with a multi‑disciplinary team to implement a recovery plan using the principles of wraparound, partnering with the individuals and families in a compassionate and non‑judgmental manner and drawing on your own experiences as a parent to establish rapport and credibility.
• Offer emotional support and a listening ear to parents who may be facing a range of challenges, such as parenting stress, child development concerns, behavioral issues, and more.
• Facilitate one‑on‑one and group meetings to provide a safe space for parents to share their thoughts, feelings, and experiences without fear of judgment.
• Share personal stories and practical strategies to help parents develop effective parenting skills, communication techniques, and problem‑solving approaches.
• Connect parents with community resources, social services, workshops, and educational opportunities that can enhance their parenting skills and family well‑being.
• Promote self‑care and stress‑management techniques to help parents maintain their own well‑being while caring for their families.
• Keep accurate records of interactions and progress made by parents, while respecting their privacy and confidentiality.
• Work collaboratively with other professionals, such as social workers, therapists, educators, and healthcare providers, to ensure holistic support for families.
• Stay informed about relevant child development research, parenting trends, and community resources to provide up‑to‑date information to parents.
• Participate in ongoing training, supervision, and professional development activities to enhance your peer support skills.

• Personal experience as a parent with a strong understanding of the joys and challenges that come with raising children.
• High school diploma or equivalent. Certified Peer Recovery Specialist required; a bachelor’s degree in psychology, social work, education, or a related field is a plus.
• Excellent communication skills, both verbal and written.
• Empathetic, non‑judgmental, and patient attitude towards parents from diverse backgrounds and circumstances.
• Driver’s license required.
• Ability to establish and maintain boundaries while offering support and guidance.
• Strong organizational skills to document interactions and track progress.
• Familiarity with community resources, social services, and programs for parents and families.
• Ability to facilitate group discussions and maintain a safe and inclusive environment.
• Good problem‑solving skills and the ability to adapt to various parenting challenges.
• If applicable, employee will assume full responsibilities for the cost and efforts of maintaining all forms of licensure, certification, and credentialing documentation as required in their job description or as a qualification for hiring, job promotion, or monetary increase. Subsequently, the employee will adhere to the credentialing requirements of all insurance/funding sources for which they qualify and provide Human Resources with the initial required documentation and all renewals thereafter.

• The ability to stand, sit, and walk for extended periods, as well as lift and carry up to 20 pounds.
• Work takes place primarily in client homes or other community‑based settings, and occasionally in an office setting.
• May involve flexible hours, including evenings and weekends, to accommodate parents' schedules.
• Interaction with parents who may be experiencing emotional distress or seeking guidance for various family‑related issues.

• Generous vacation, sick time and holidays.
• Comprehensive medical and dental coverage as well as voluntary vision and AFLAC supplemental coverage.
• 403(b) with matching after 6 months of employment.
• Flexible Spending (FSA) and Dependent Care (DCA) accounts.
• Agency‑paid group life insurance; long‑term disability.
• Tuition reimbursement and licensure/certification bonuses.
• Employee referral program as well as bilingual skills premium.
• On‑site or nearby parking available at most buildings; mileage reimbursement for client and business‑related use of your personal vehicle.

Community Care Alliance is an affirmative action/Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, age, national origin, or disability.