Bms Practice Manager

Full Time Bloomington Medical Services, Wooster, OH, US

Salary Range: $23.00 To $43.00 Hourly

The Practice Manager is responsible for ensuring the effective and efficient daily operations of assigned Bloomington Medical Services (BMS) primary care and specialty practices. Under the direction of the Chief Operating Officer (COO) and Director, the Practice Manager collaborates with physicians, advanced practice providers, clinical and clerical staff, organizational leadership, and other stakeholders to support high-quality patient care, operational excellence, employee performance, and the financial viability of BMS services.

The Practice Manager provides direct leadership and operational oversight of assigned practice locations and is responsible for staffing, workflow, employee development, regulatory compliance, financial performance, patient experience, and continuous improvement.

Bachelor’s degree in a healthcare-related field, business administration, management, or a related field preferred.

• Minimum of two years of experience in medical office supervision, healthcare operations, or a comparable leadership role.
• Working knowledge of medical office operations, budgeting, billing, collections, revenue cycle processes, and computer systems.
• Demonstrated ability to communicate effectively with physicians, employees, leadership, patients, and other stakeholders.
• Strong analytical skills with the ability to identify operational trends, evaluate performance, and recommend or implement corrective action.
• Demonstrated ability to build effective working relationships, gain trust, facilitate collaboration, and achieve consensus.
• Ability to maintain strict business, employee, and patient confidentiality.
• Ability to adapt effectively to changing organizational, regulatory, operational, and patient-care needs.
• Strong organizational, prioritization, problem-solving, and leadership skills.

Physical demands are typical of a management position within a medical office and healthcare environment.

External applicants and current employees who become disabled must be able to perform the essential functions of the position, either independently or with reasonable accommodation. Reasonable accommodations will be evaluated on a case-by-case basis.

The Practice Manager is expected to:

• Maintain competence in assigned responsibilities and actively pursue opportunities for professional development and continued learning.
• Share knowledge and skills with colleagues and support the professional development of staff.
• Promote quality, patient safety, operational efficiency, and responsible resource management.
• Support an organizational culture focused on excellent service and patient, physician, and employee satisfaction.
• Deliver accurate, complete, professional, and timely information to patients, families, physicians, employees, leadership, and other stakeholders.
• Demonstrate an ongoing commitment to quality improvement, safety, service excellence, and operational performance.
• Treat patients, families, physicians, employees, and organizational partners with professionalism, dignity, and respect.
• Maintain a patient-centered approach and make reasonable efforts to accommodate patient needs. When a request cannot be accommodated, ensure the rationale and available alternatives are communicated appropriately.
• Recognize, respect, and value cultural and individual differences within the patient population and workforce.
• Promote delivery of high-quality, cost-effective healthcare services.
• Demonstrate pride and accountability in individual performance…