Manager, Management

Position

Manager (MGR)

General Manager (GM)

OT exempt;
Required weekly work for this position typically takes 45-50 hrs to complete

“Relentless commitment to differentiated and memorable guest experiences”

“We enrich our community by creating connection, happiness & opportunity.”

Grit, Hospitality, Leadership, Integrity, & Respect.

Under the general supervision of the GM and with respect to the Mike Mariola Restaurants goals, vision, mission, purpose and core values, the Manager is accountable for the overall smooth and profitable operation of the dining room and kitchen. They will focus on quality control, proper food handling/storage, fast and accurate ticket times, positive management, guest relations and solid teamwork.

• Provides Leadership, Management and Accountability for the designated store.
• Maintaining a positive work culture that will facilitate the overall success of the restaurant. Demonstrates the core values by “living” them.
• Routinely works FOH management, BOH management, and all kitchen stations as needed to meet budget, quality goals, and upholding of MMR execution standards.
• Accountable for focusing team efforts to ensure our mission as a memorable experience that guests will rave about, enforcing brand service standards, exceptional guest experiences and the constant building of guest loyalty.
• Accountable for facility safety & security, maintenance and cleanliness.
• Accountable for recruiting, training, hiring, performance management, employee relations, ACA compliance, terminations with GM.
• Accountable for initial and on-going training of team members with the goal of developing associates to their full potential.
• Accountable for all assigned areas of responsibility as directed by the GM
• Ensures a clean personal uniform in line with MMR standards and enforces staff uniform standards.

• Ability to stand and walk continually throughout service shifts
• Ability to frequently lift 30lb trays of food and drinks
• Ability to occasionally lift 50lb for product delivery and restocking
• Ability to communicate easily to guests and team members

• 1-2 years in a supervisory role preferred
• General knowledge of P&Ls, budgets, inventory systems, financial statements and ability to read & interpret business reports is a plus
• Proficient knowledge of kitchen equipment, time management, and sanitation regulations
• This position regularly requires long hours and frequent weekend work
• Reliable transportation for the required trips for errands (bank, store, printing, etc)

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.