Department Administrator: Psychology and Neuroscience
Job in
Worcester, Worcester County, Massachusetts, 01601, USA
Listed on 2026-05-28
Listing for:
College of the Holy Cross
Full Time
position Listed on 2026-05-28
Job specializations:
-
Administrative/Clerical
Healthcare Administration, Administrative Management
Job Description & How to Apply Below
Learn more about Life at Holy Cross here.
The Department Administrator for Psychology and Neuroscience will provide administrative management and oversight of departmental functions. In this role, the Department Administrator will support the Department Chair/Program Director and department faculty, including tenure-track faculty, visiting and continuing non-tenure-track faculty, student workers, and other specialized student positions. The Department Administrator will be expected to exercise discretion and use independent judgment with respect to significant matters impacting the office.
Job Description
Major Areas of Responsibility:
Administrative Office Functions
* Create operational synergies between department administrative office functions and streamline operations across Psychology and Neuroscience, as appropriate.
* Represent the department/program in communications with internal and external stakeholders, providing guidance and recommendations to the chair/program director and departmental leadership.
* Communicate with department faculty on matters such as submission of syllabi, grades, textbook information, course materials, scheduling deadlines, and other academic administrative requirements.
* Provide assistance to faculty and the chair/program director during academic meetings.
* Serve as a resource to the Student Advisory Committee (SAC). Assist with faculty reviews and tenure and promotion reports; preserve confidentiality of faculty records and sensitive information (faculty evaluations, tenure reports, and other confidential documents).
* Oversee operating practices, recordkeeping systems, forms control, office layout, and personnel requirements for the department/program and synergize operations as appropriate.
* Serve as Information Technology Services (ITS) liaison. Coordinate the installation of hardware and software with ITS when necessary. Work with ITS, faculty, and staff to identify hardware and software needs of the department/program, including classroom and laboratory needs.
* Assist the chair/program director with preparation, processing, and editing of course descriptions using CIM and other appropriate software.
* Work with the Registrar's Office, chair/program director, and faculty to organize and initiate course scheduling using STAR, CIM, CLSS, and other appropriate software.
* Manage departmental operations, programs, and administrative processes; coordinate departmental initiatives and programs.
* Develop, monitor, and manage departmental budgets and expenditures; work with the department chair to support decisions regarding allocation of resources to support faculty, programs, and departmental operations.
* Manage both internal and external requests to use departmental spaces, including classrooms, labs, meeting rooms, and shared departmental spaces, as appropriate in concert with the Laboratory Supervisor.
* Receive and screen all manner of inquiries for the department/program. Research, prioritize, and follow up on issues and concerns, including those of a sensitive or confidential nature. Demonstrate an appropriate course of action, referral, or response. Work closely and effectively with the chair/program director, faculty, and staff to keep them well informed of upcoming commitments and responsibilities, following up as appropriate.
* Prioritize conflicting needs, handle matters expeditiously and proactively, and follow through on projects to successful completion, often with deadline pressures.
* Onboard employees by arranging office space, office setup, systems access, and requested office supplies; coordinate with Facilities, ITS, and the Provost's Office as needed.
* Assist with departmental and cross-departmental initiatives, including implementation of programs and departmental improvements.
* Manage administrative and operational tasks related to Academic Affairs, including management of an active calendar of appointments; compose and prepare correspondence that may be confidential; arrange detailed travel plans and itineraries; and prepare and compile agendas and documents for meetings.
* Direct logistics of meetings, events, special testing schedules, and departmental gatherings, including event arrangements, event programs and promotional materials, and publicity, as appropriate.
* Maintain public spaces; coordinate office moves with Physical Plant, ITS, faculty/staff involved, and others.
* Ensure the functionality of office equipment and coordinate repairs; submit requests for building maintenance and hardware needs; maintain office supply…
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