Office Support Specialist

Job Title

Office Support Specialist I (260003QJ)

The Department of Developmental Services (DDS) has an excellent career opportunity for a highly motivated individual for an Office Support Specialist I position at the Southeast Residential Services located at the Regional office in Middleboro, MA. This position supports the effective operation of Southeast Residential Services and Commonwealth Enterprises through administrative support to the Executive Director responsible for 200+ individuals living in 50 homes and 2 supported employment work sites.

• Assist with the development, revision, and oversight of agency policies and procedures manual(s).
• Prepares reports and compiles data using computer software/databases.
• Answers phone, drafts and analyzes correspondence, responds to inquiries, filing, data management, faxing, copying, and scanning documents.
• Schedules and attends regular meetings as assigned for the Management Team; maintains minutes and records.
• Operate standard office machines and equipment such as photocopiers, fax machine, computer, and calculators. Ensure ongoing functionality of equipment.
• Monitor assigned agency projects and tasks.
• Provides supervision to two office staff.
• Monitors and maintains office supplies and inventory.

• Proficient with Microsoft Office Suite, specifically Outlook/Excel/Access/Word.
• Excellent organizational and communication skills.
• Ability to multi-task and prioritize, as well as work independently and as a member of the team.
• Ability to file material in accordance with standard filing procedures and maintain accurate records.
• Strong written and verbal communication skills with an aptitude for use of proper grammar, punctuation, and spelling.
• Knowledge of clerical office practices and procedures including recordkeeping, office correspondence control, typing and use of office equipment, supplies and business preparation.
• Skilled in use of operating general office machines and equipment.

• Must be at least eighteen (18) years of age.
• Must possess current and valid Class D Motor Vehicle Operator's License.

• Full-time – 37.5 hour weekly position
• Schedule – Monday through Friday day from 8:00 a.m. –4:00 p.m.
• Days off – Saturday and Sunday

The Department of Developmental Services is dedicated to creating, in partnership with others, innovative and genuine opportunities for individuals with intellectual disabilities to participate fully and meaningfully in, and contribute to, their communities as valued members.

Education, licensure, and certifications will be verified in accordance with the Human Resources Division’s Hiring Guidelines. Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth’s website. Education, Licensure, and certifications will be verified in accordance with the Human Resources Division’s Hiring Guidelines.

Recommended candidates must successfully complete pre-employment screening which includes:
Criminal background check (CORI) by regulations set forth by the Executive Office of Health and Human Services. http://(Use the "Apply for this Job" box below)./cori

First consideration will be given to those applicants who apply within the first 14 days.

Applicants must have at least (A) two years of full-time, or equivalent part-time, experience in administrative work experience or (B) any equivalent combination of the required experience and the substitutions below:

• An Associate's or higher degree with a major in business administration, business management or public administration may be substituted for the required experience.
• An Associate's or higher degree with a major other than in business administration, business management or public administration may be substituted for a maximum of one year of the required experience.
• Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.
• Educational…