Billing Coordinator

JOB TITLE:

Per Diem Central Billing Coordinator

Department/Program:
Senior Care/ Finance

Reports To:

Regional Business Office Director

Supervises:
None

Primary

Location:

Worcester, MA

Facilitate the processing of all billing for the 5 Skilled Nursing Facilities. Ensure the timely submission and follow up on all claims (except Private and PPAs). Also responsible for billing reporting and communication to the facilities.

• Verify census and billing information that is entered into PCC.
• Enter all ancillaries.
• Ensure that all billing information and authorizations have been entered.
• Prepare for month‑end billing.
• Submit all original claims electronically for Medicaid, Medicare and Managed Care. Ensure that all coinsurance claims are billed correctly.
• Perform all collection follow‑up.
• Post all cash.
• Participate in all billing and collection meetings.
• Work collaboratively with the facilities and the BO liaisons.

Education:

High School diploma required;
Post HS coursework/Associate Degree preferred.

• 3-5 years’ experience in SNF Billing and collections.
• Basic Accounting skills.
• Work with people in a culturally diverse population, including staff, residents and family members.
• Ability to multi‑task, handling multiple applications at once.
• Highly organized, motivated and eager to resolve issues as they arise.
• Maintain excellent communication with administrators and the BO liaisons in the facilities.

• Organizational Excellence
• Basic Accounting Skills
• Billing and Collection skills
• Confidentiality & Professional Judgment
• Data & Documentation Accuracy
• Communication & Relationship Management with payers and facilities
• Time Management & Multi‑Tasking
• Problem Solving & Initiative

• In‑person role based in Worcester, MA.
• Fast‑paced nonprofit human services setting.
• Occasional schedule flexibility required.

• Coordinator role.
• SNF billing expertise.
• Multi‑site coordination.
• Non‑Exempt position.
• Mid‑sized nonprofit environment.

SEDENTARY – Exerts up to 10 lbs. of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Involves sitting most of the time but may also require walking or standing for brief periods.

• Requires the use of hands and fingers to handle files/papers/records.
• Requires stopping and reaching to file in file cabinets.
• Requires access to a vehicle and a valid driver’s license to travel to various locations.

While performing the duties of this job, the employee is regularly required to solve problems, make decisions, interpret data, and organize.

• Ability to do detailed work with a high degree of concentration.
• Ability to work under stress or in a fast‑paced environment.
• Ability to manage multiple tasks and projects at one time.
• Ability to make decisions quickly and use sound judgement.

The physical demands described here are representative of those that employees in this job must meet. Reasonable accommodations may be provided to enable an individual with a disability to perform the essential duties of the position.