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Sr. Medical Admin Secretary, Geriatrics

Job in Worcester, Worcester County, Massachusetts, 01609, USA
Listing for: C340 UMass Memorial Medical Group, Inc.
Full Time position
Listed on 2026-07-13
Job specializations:
  • Administrative/Clerical
    Healthcare Administration, Medical Receptionist
  • Healthcare
    Healthcare Administration, Medical Receptionist, Medical Office
Salary/Wage Range or Industry Benchmark: 19.74 - 29.27 USD Hourly USD 19.74 29.27 HOUR
Job Description & How to Apply Below
Position: Sr. Medical Admin Secretary, Geriatrics, 40 Hours, Days

Hiring Range: $19.74 - $29.27

Schedule:

Monday - Friday, 8:30 am - 5:00 pm (40 hours per week). Day Shift 1 - 8 hours.

Job Responsibilities
  • Coordinate medical office activities and staff, including training, scheduling, process improvement, and performance monitoring.
  • Transcribe medical reports from dictation and produce correspondence, reports, memos, and other documentation; proofread and edit materials for grammar, spelling, format, and style.
  • Act as recording secretary; distribute meeting agenda and minutes.
  • Serve as coordinator of residency, fellowship, clerkship, and education programs.
  • Compose or select standard form letters for physicians’ responses to routine inquiries and procedures.
  • Schedule and coordinate inpatient and outpatient visits, procedures, and diagnostic testing; register patients; verify insurance coverage; assist with new-patient intake.
  • Answer and screen phone calls; greet visitors; serve as liaison between patients, families, and caregivers; escort patients and chaperone examinations.
  • Maintain patient charts, records, and documentation in accordance with organization standards and HIPAA regulations.
  • Collect patient copayments, process payments, and maintain daily deposit records; perform on-site charge entry for billing submissions.
  • Prepare and process routine administrative paperwork (expense requisitions, purchase requisitions, timesheets); maintain confidential files; monitor office supply inventory.
Position Qualifications
  • High School diploma or equivalent.
  • 6-12 months of additional specialized medical secretarial or medical-office training.
  • 2-3 years of medical-secretarial or administrative support experience.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with Medi-Tech, IDX, Lynx, or similar systems.
  • Strong organizational, communication, and customer-service skills; ability to maintain confidentiality and manage multiple priorities in a fast-paced environment.
  • Preferred: completion of a medical-secretary, medical-assistant, or related vocational training program.
  • Preferred: 1 year of experience in a medical office or healthcare setting.
  • Preferred: proficiency in an electronic health record (EHR) system and familiarity with medical terminology, insurance authorization processes, and clinical workflows.
Physical Demands and Environmental Conditions

Work is considered sedentary and performed indoors in a normal office environment.

Equity, Diversity, and Inclusion Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other status protected by law. If you cannot submit an application due to incompatible assistive technology or a disability, please contact talent acquisition. We will make every effort to respond to your request for disability assistance as soon as possible.

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