Administrative Assistant, Commercial & Investment Bank

Administrative Assistant, Commercial & Investment Bank

The role involves providing exceptional executive support within the Commercial & Investment Bank, managing calendars, coordinating meetings, handling expenses, and maintaining confidentiality for executives, managers, and stakeholders.

• Manage and handle complex and detailed calendars, including urgent meetings and conference calls, coordinating with local and overseas offices.
• Employ good judgment when handling confidential information.
• Identify and elevate critical issues and follow up with required actions.
• Provide professional telephonic and on-floor visitor support, addressing issues timely and with impeccable etiquette.
• Arrange and coordinate complicated domestic and international travel (air, hotel, ground transportation), preparing detailed itineraries, visas, and ensuring accuracy and timely delivery.
• Coordinate schedules and logistics for overseas VIP visitors.
• Assist in organizing high‑quality client or senior internal meetings and events, coordinating with corporate and front office teams.
• Adhere to control policies and procedures (budget, compliance approvals, documentation), acting as a subject‑matter expert with proper record keeping.
• Process invoices and T&E expense claims for team members and consultants.
• Take on increased or new responsibilities as needed.
• Support overflow, special projects, and provide backup coverage for other assistants (Calendar, Travel, Concur) as part of the assistant pool.

• At least 4 years of administrative experience.
• Strong partnership skills and ability to develop relationships with peers and clients.
• Ability to collaborate and work well in a fast‑paced, team‑orientated environment.
• Prioritize and handle multiple tasks simultaneously with flexibility.
• Work with limited supervision, perform under pressure, and meet tight deadlines.
• Excellent interpersonal and communication skills, with proven experience interacting with senior management.
• Meticulous attention to detail, excellent organizational skills, and discretion with confidential information.
• Strong analytical, problem‑solving, and critical‑thinking skills.

• Bachelor’s Degree preferred.
• Project management experience and administrative professional certification a plus.
• Experience in events planning and the investment banking environment.
• Business‑level spoken and written capabilities in English and Mandarin.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.

We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.