Administrative Operations Assistant; Temporary

Massachusetts Biomedical Initiatives (MBI) is the Commonwealth's longest-running nonprofit life science startup incubator. Located in Worcester, MA, MBI provides laboratory space, business resources, and a collaborative environment to help life science startups grow from early-stage concepts to successful companies. Our mission is to accelerate innovation while supporting entrepreneurs who are advancing the future of healthcare and biotechnology.

Massachusetts Biomedical Initiatives (MBI) is seeking a highly organized and detail-oriented Administrative Operations Assistant to provide full-time coverage during a 12-week maternity leave. This role is essential to the daily operations of our life science incubator and serves as a primary point of contact for tenants, visitors, vendors, and staff.

The ideal candidate is proactive, customer-service focused, and comfortable managing multiple priorities in a fast-paced office environment.

• Order and maintain office, kitchen, and facility supplies while tracking inventory
• Reconcile company credit card expenses using Microsoft Excel
• Assist with executive calendar management and meeting scheduling
• Coordinate meetings, tenant events, and community programs
• Receive and scan deliveries
• Sort and distribute incoming and outgoing mail
• Welcome visitors and assist tenants with day-to-day requests
• Support the MBI team with administrative and operational tasks
• Coordinate onboarding for new tenants, including paperwork and facility access
• Maintain organized administrative records and databases
  
  Perform additional administrative duties and special projects as assigned

• 1–3 years of administrative, office management, or operations experience preferred
• Experience using Microsoft Excel formulas
• Excellent organizational skills with strong attention to detail
• Ability to multitask and prioritize in a fast-paced environment
• Professional written and verbal communication skills
• Strong customer service and interpersonal skills
• Ability to work both independently and collaboratively

We're looking for someone who enjoys wearing many hats and takes pride in keeping an office running smoothly. Every day is different at MBI—you'll interact with innovative startup companies, coordinate events, assist leadership, and help ensure our tenants receive exceptional support.

This temporary position is expected to last approximately 12 weeks while covering a maternity leave. Training will be provided prior to the leave to ensure a smooth transition.

If you're organized, dependable, and enjoy supporting a collaborative team, we'd love to hear from you!