Sales Manager, Industrial Markets

The role can be based in Worcester, MA or Huntsville, AL

The Sales Manager, Industrial Markets, is tasked with achieving annual sales targets within a designated sales territory. This role is pivotal in driving and growing sales within both new and existing accounts, ensuring alignment with the Business Plan. In this role, you will develop an understanding of the products, their applications, services, and policies to provide top‑tier technical sales support to customers.

The manager will be responsible for penetrating and developing new accounts and markets, while also maintaining and expanding existing business relationships. This involves integrating product, process, and application knowledge into a comprehensive and successful territory plan.

Additionally, the Sales Manager will provide support to the Key Account Managers across various Industrial markets, including Ceramics, Refractory, Primary Metals, Automotive, and Heavy Equipment. This assistance will take the form of problem‑solving, making connections, understanding value chains, and conducting market research. The insights gained from these activities will play a key role in the strategic planning for the business.

The manager will be expected to supply SGP Leadership with market information and competitive updates, maintaining a keen awareness of all market influences. Specific sales and market intelligence projects may also be assigned, requiring the manager to undertake these tasks with diligence and insight.

• Support in the identification, development and definition of profitable business relationships in new and existing markets by leveraging the product portfolio & competencies.
• Devise & implement strategy and screening criteria for new business opportunities.
• Close new business deals by coordinating requirements, developing and negotiating contracts in alignment with business operations.
• Develop strong relationships at target accounts, differentiate through value and solutions‑selling, disciplined process.
• Work closely with internal and external technical teams for collaboration on new products, unlocking new markets and business opportunities.
• Develop and nourish sound working relationships that extend through the business organization.
• Determine needs of current & new products and relay pertinent information to appropriate contact points in the plants (forecasts, product requirements, quotations, etc.).
• Manage personally or coordinate delivery of responses to above requests with customer.
• Negotiate price and terms to close on opportunities at acceptable margins. Follow‑up on open quotations.
• Manage internal communication regarding issues related to product quality, payment or credit terms.
• Provide input for pricing negotiations to the Commercial Director and upper Management.

• Bachelor's Degree, Business Administration, Sales and Marketing, Technical science, i.e. Engineering/Materials Science/Chemistry or equivalent - required
• 3-5 years Commercial Sales experience in technical field, including Aerospace
• Metallurgy, Electronics, Semiconductor, Industrial polishing/abrasives markets - required
• Knowledge of customers, markets, technologies and applications related to electronics, semiconductor, industrial and molten metals processing. Strong knowledge of ceramic coatings. Highly desirable
• Digital tools related to Customer Relationship Management (CRM) and Office (Excel & Powerpoint) Required
• Ability to travel 40-50% domestically Required
• Must possess very strong influencing and communication skills. Must demonstrate the ability to convince and influence others in a poised and professional manner. Required

• Health and Wellbeing – Supporting your wellbeing, to thrive in life and work.
• Medical, Prescription Drug, Vision, and Dental Insurance
• Healthcare Saving Account and Flexible Spending Account options
• Paid Time Off and Paid Parental Leave
• Retirement and Protection - Helping to make the future life you want a reality.
• 401(k) with Company Match, Retirement Accumulation Plan (RAP), Cash Balance Pension Plan
• Company-provided Life Insurance, AD&D, Short-Term Disability
• Voluntary employee and dependent…