Lead Director, Product Enablement

Overview

Lead Director, Product Growth Enablement is a cross‑functional and highly visible role focused on accelerating product growth by providing dedicated enablement and client‑facing support for priority products and initiatives. Reporting directly to a product owner as an embedded member of the product team, this role partners closely with sales, account management, sales enablement, clinical, marketing, operations, implementation, finance, and legal teams to help translate product strategy into effective market execution.

• Partner with product owner(s) and other key stakeholders to support growth initiatives for priority products within the PID portfolio.
• Lead a small team (1‑2 direct reports) of junior‑level product growth enablement roles.
• Identify and support growth opportunities across target segments.
• Lead product launches, pilots, enhancements and adoption initiatives through structured enablement efforts.
• Provide hands‑on support for strategic client engagements and complex deals, including representing the product at finalist meetings and other client forums.
• Partner with product owner(s), sales and marketing to develop client‑specific product narratives and value propositions.
• Identify gaps, risks and dependencies early, enabling proactive solutions that protect growth timelines and product credibility.
• Develop and maintain product‑specific enablement collateral such as product playbooks, FAQs, pitch decks and use‑case documentation.
• Partner with Analytics to lead development of case studies and overall integration of metrics and quantifiable outcomes into collateral that enables data‑driven storytelling.
• Lead development of product‑specific sales training for new products and features, and coordinate with sales enablement team to ensure timely delivery.
• Manage client‑facing materials and updates; translate product roadmaps into client‑ready messaging and materials.
• Gather and synthesize client and field feedback to inform product improvements.
• Implement organizational policies, goals, and objectives based on best practices and relevant standards.
• Develop methodology to evaluate market conditions and adapt business models to meet emerging market needs.
• Contribute to top‑level decision making of market pricing strategies to optimize sales, member retention, and earnings.
• Design allocations of resources, including staffing ratios, to support key performance metrics.
• Control negotiations with clients in complex financial situations.
• Determine improvement opportunities for sales management processes and systems.

• Priority products within the PID portfolio show improved adoption and engagement.
• Sales and account management teams feel better equipped to position and sell products.
• Product launches and enhancements are smoother and more effective.
• Strategic client opportunities receive strong and consistent product support with minimal handoffs.
• Clear feedback loops exist between the market, product, and clinical teams to drive stronger product performance and client satisfaction.

• 10+ years of relevant experience, preferably within healthcare or PBM.
• 10+ years of experience with execution and delivery (planning, delivering, and supporting).
• 10+ years of experience in business intelligence and growth.
• 10+ years of experience in problem solving, influence, and decision‑making.
• 5+ years of experience managing multiple stakeholders with collaboration and teamwork, demonstrating a growth mindset.
• Ability to travel ~25% of time to support finalist meetings and other high‑priority meetings.
• Bachelor’s degree preferred; specialized training or relevant professional qualification.

The typical pay range for this role is $ – $. This range represents the base salary for all positions in the job grade for which this role falls. The actual base salary offer depends on factors including experience, education, geography, and other relevant factors. The position is eligible for company bonus, commission, short‑term incentive program, and an equity award target.

• Medical, dental, and vision coverage.
• Paid time off.
• Retirement savings options.
• Wellness programs and other resources.
• Comprehensive benefits package designed to support physical, emotional, and financial well‑being.

Qualified applicants with arrest or conviction records will be considered in accordance with all applicable federal, state, and local laws.