Member Retention & Engagement Specialist
Job in
Worcester, Worcester County, Massachusetts, 01609, USA
Listed on 2026-08-06
Listing for:
Wachusettareachamber
Full Time
position Listed on 2026-08-06
Job specializations:
-
Business
CRM Systems & Management, Client Relationship Management
Job Description & How to Apply Below
Better Business Bureau of Central New England is seeking a Retention Specialist to strengthen member relationships, manage renewals, and support billing activities. You will serve as a positive ambassador, maintaining CRM records and promoting BBB Accreditation across the region.
The role requires strong customer service skills, CRM proficiency, and the ability to travel throughout Central Massachusetts. A related associate degree or equivalent experience is preferred, with opportunities for
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