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Intern - Innovations Process Analyst

Job in Worcester, Worcester County, Massachusetts, 01609, USA
Listing for: The Hanover Insurance Group
Full Time, Seasonal/Temporary, Apprenticeship/Internship position
Listed on 2026-09-25
Job specializations:
  • Business
    Business Internship, Financial Analyst, Business Analyst
Salary/Wage Range or Industry Benchmark: 28000 - 34000 USD Yearly USD 28000.00 34000.00 YEAR
Job Description & How to Apply Below
Position: Intern - Performance Innovations Process Analyst

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we CARE through our values, Sustainability initiatives and inclusive corporate culture.

SUMMER INTERNSHIP OVERVIEW:

The Hanover’s Internship Program provides college students with the opportunity to work on a variety of critical business assignments, test your skills, use your academic knowledge, and match your interests to a real job.

Through the 10-week summer program (June – mid August), You will:

  • Take on meaningful projects and work alongside some of the very best talent in the industry
  • Be supported and mentored by a community of exceptional talent (leaders, managers, subject matter experts and recent graduates)
  • Participate in a cross-functional team building project focused on corporate philanthropy
  • Attend weekly development workshops with your intern peers
  • Join in engagement and social activities with other interns

We recruit highly skilled students for potential future full-time employment opportunities, upon graduation.

Our Personal Lines team is seeking exceptional college students for our Summer Internship Program which provides meaningful opportunities for personal and professional growth, as well as rewarding career path options. #hybrid

IN THIS ROLE, YOU WILL:
  • Review and interpret performance measures with business manager In partnership with manager, determines process performance requirements and appropriate measures.
  • Supports manager to ensure that the effectiveness and efficiency of the process are improved.
  • Assist in conflict resolution.
  • Works with the manager to ensure people and skill requirements of the process are met.
  • Conduct research around process performance reports inside and outside the industry to inform the Process Leads.
  • Works with manager to understand financial impact, skill set requirements, and legal and compliance issues for a process.
WHAT YOU NEED

TO APPLY:
  • Currently enrolled in a bachelor's degree or advanced degree program
  • Understands & demonstrates the importance of developing and maintaining cooperative relationships at all levels of the organization, despite differing perspectives.
  • Possesses some level of knowledge within the discipline supported.
  • Strong communication skills.
  • The ability to effectively communicate to stakeholders
  • Ability to commit to a full time 10-week internship program Ability to work in the U.S. without requiring sponsorship now or in the future
EEO statement:

The Hanover values diversity in the workplace and among our customers. The company provides equal opportunity for employment and promotion to all qualified employees and applicants on the basis of experience, training, education, and ability to do the available work without regard to race, religion, color, age, sex/gender, sexual orientation, national origin, gender identity, disability, marital status, veteran status, genetic information, ancestry or any other status protected by law.

Furthermore, The Hanover Insurance Group is committed to providing an equal opportunity workplace that is free of discrimination and harassment based on national origin, race, color, religion, gender, ancestry, age, sexual orientation, gender identity, disability, marital status, veteran status, genetic information or any other status protected by law.”

As an equal opportunity employer, Hanover does not discriminate against qualified individuals with disabilities. Individuals with disabilities who wish to request a reasonable accommodation to participate in the job application or interview process, or to perform essential job functions, should contact us at: HRServicesand include the link of the job posting in which you are interested.

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