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Banking & Finance Bank Customer Service

Relationship Banker III: Lead Customer Care & Lending

Job in Worcester, Worcester County, Massachusetts, 01609, USA
Listing for: The Cape Cod Five Cents Savings Bank
Full Time position
Listed on 2026-02-12
Job specializations:
  • Customer Service/HelpDesk
    Banking & Finance, Bank Customer Service
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A community-focused bank in Massachusetts seeks a Relationship Banker III to deliver exceptional customer service while assisting with banking transactions at a full-service location. The ideal candidate will have at least two years of banking experience and the ability to mentor junior staff. Responsibilities include managing customer relationships and ensuring compliance with banking policies, while participating in community events. This role requires strong communication and critical thinking skills, along with a passion for customer care.
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