Customer Service Assoc​/Teller

Customer Service Associate/Teller

Join Monson Savings Bank’s growing team as a full‑time Customer Service Associate/Teller for our Hampden Branch. The role supports a community bank dedicated to customer service, relationships, and community impact.

• Perform teller duties: check cashing, customer deposits and withdrawals, payments, money order sales, and related administrative tasks.
• Maintain bank standards for service, customer satisfaction, and relationship building.
• Sell and cross‑sell bank products and services.
• Operate computer systems and learn, retain, and follow complex regulatory and security requirements.

Variable schedule, approx. 37.5 hours weekly. Monday‑Saturday. Must be available to work Saturdays until approximately 12:30 PM.

• High school diploma or equivalent required.
• Prior cash handling and customer service experience preferred.
• Strong customer service skills, attention to detail, and math aptitude.
• Excellent verbal communication and interpersonal skills.
• Ability to operate a computer and learn complex regulatory and security requirements.

Salary Range: $18.00 – $22.00 per hour.

Paid time off, 401(k) with company match, medical, dental and other insurance benefits.

Monson Savings Bank is an Equal Opportunity Employer to all protected groups, including protected veterans and individuals with disabilities. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions of the job.