Customer Service Representative
Job in
Worcester, Worcester County, Massachusetts, 01602, USA
Listed on 2026-05-23
Listing for:
Worcester Manufacturing
Full Time
position Listed on 2026-05-23
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Answering incoming customer calls and emails, addressing inquiries, and resolving issues;
Scheduling and dispatching service technicians or teams to customer locations;
Maintaining clear and accurate records of customer interactions and dispatching activities;
Coordinating with service teams to ensure timely and efficient service delivery;
Following up with customers to ensure satisfaction
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