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Customer Care Specialist; Billing & Service - Hybrid Potential

Job in Worcester, Worcester County, Massachusetts, 01609, USA
Listing for: National Grid
Full Time position
Listed on 2026-07-04
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Call Center / Support
Salary/Wage Range or Industry Benchmark: 26000 - 30000 USD Yearly USD 26000.00 30000.00 YEAR
Job Description & How to Apply Below
Position: Customer Care Specialist (Billing & Service) - Hybrid Potential

National Grid is seeking a Customer Contact Center Representative in Northborough, Massachusetts. This is an entry-level role requiring strong communication and analytical skills to assist customers with various inquiries, including account updates and billing issues.

The position offers a chance to work in a fast-paced environment with opportunities for hybrid work in the future. Candidates must be flexible with their working hours, including weekends and holidays, and complete a paid training program.

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