Bikeshare Station Valet Attendant

18 Dorrance St, Charlestown, MA 02129, USA

Part‑time, seasonal.

Schedule:

Monday – Friday, 1:00 pm – 7:00 pm. Schedules may change per Collective Bargaining Agreement.

• Assist riders to check‑out a bike and find an available dock to end their trip, greeting riders and answering questions to enhance their bikeshare experience
• Dock and undock bikes; manage inventory and provide counts to operations
• Inspect station, docks, and individual bikes for safety, operability, and cleanliness; troubleshoot problems as needed
• Maintain station equipment, dock, kiosk, and bike presentation standards, keeping all areas clean, clear, and accessible to riders and employees
• Maintain knowledge of the bikeshare system and city geography to provide excellent customer service to current and potential riders
• Follow safe work practices to create and maintain a safe working environment

• Experience providing excellent customer service, communicating in a friendly and helpful manner, and remaining calm to solve problems for customers in a variety of circumstances
• Comfortable with a varying work pace; able to juggle tasks and assist riders efficiently and in a timely manner
• Enjoy working outdoors in different seasons and weather conditions
• Know or willing to learn how to use a bikeshare system and navigate around the city, including providing directions when needed
• Able to use a GPS‑enabled smartphone
• Can lift to 75 pounds and stoop, bend, walk, or stand for extended periods

• Pre‑tax spending and savings accounts
• Bike share membership
• Opportunities for growth

Motivate LLC is an Equal Opportunity Employer. Applicants are considered for positions and are evaluated without regard to mental or physical disability, race, color, creed, religion, sex, gender, national origin, ancestry, age, genetic information, military or veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, or any other legally protected status under applicable law. We also provide reasonable accommodation to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law, as well as individuals who require an accommodation because of pregnancy or their sincerely held religious beliefs.

If you require assistance or reasonable accommodation during any aspect of the application process or performance of your job, please contact the People Team or the hiring manager.

Please be advised that this position is part of a bargaining unit where the terms and conditions of employment are governed by a Collective Bargaining Agreement.