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Membership Growth & Retention Specialist

Job in Worcester, Worcester County, Massachusetts, 01609, USA
Listing for: AAA Northeast
Full Time position
Listed on 2026-08-02
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 27552 - 31684 USD Yearly USD 27552.00 31684.00 YEAR
Job Description & How to Apply Below

AAA Northeast is seeking a Customer Experience professional in North Andover, MA to generate outbound retention calls and mailings, while handling inbound inquiries and providing clerical support. The role supports branch operations and strives to grow AAA Club membership.

Applicants should have a High School Diploma or GED and experience in customer service, retail, or telemarketing. Proficiency with Outlook, Excel, and Word is expected.

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