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Transit Information Agent — PA Announcements & Rider Help
Job in
Worcester, Worcester County, Massachusetts, 01609, USA
Listed on 2026-08-08
Listing for:
Therta
Full Time
position Listed on 2026-08-08
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support
Job Description & How to Apply Below
Therta is hiring a Passenger Information Representative to provide accurate and timely information at the Worcester Regional Transit Authority. This role involves assisting passengers directly and making important public announcements. The ideal candidate should be detail-oriented and excel in customer service.
Responsibilities include responding to questions, providing service updates, and supporting elderly and disabled passengers. A high school diploma and 1-3 years of customer service experience are required. The position offers full-time hours at $20.00 per hour.
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