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Multichannel City Rep - Bilingual
Job in
Worcester, Worcester County, Massachusetts, 01609, USA
Listed on 2026-08-25
Listing for:
City of Worcester
Part Time
position Listed on 2026-08-25
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual
Job Description & How to Apply Below
The City of Worcester is seeking a Customer Service Representative for the Worcester 311 Customer Service Center in the Department of Emergency Communications & Management. The role focuses on answering calls and delivering support through email, online chats, SMS, social media, and other channels.
The position requires flexibility with shifts, willingness to work overtime during winter and storm events, and encourages bilingual applicants.
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