Energy Programs Customer Service Specialist
Job in
Worcester, Worcester County, Massachusetts, 01609, USA
Listed on 2026-08-27
Listing for:
Worcester Community Action Council, Inc.
Full Time
position Listed on 2026-08-27
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support, Spanish Customer Service
Job Description & How to Apply Below
Worcester Community Action Council, Inc. is seeking a Customer Service Representative to serve as the primary contact for WCAC Energy programs. You will respond to inquiries, collect client information, manage front desk duties, and coordinate referrals while supporting a collaborative team in a mission-driven environment.
The role emphasizes courteous, empathetic service and accurate data entry. A High School Diploma or HiSET is required; bilingual abilities are a plus and training is provided.
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