Patient Care Coordinator

Compensation & Benefits

$21.00 - $27.00

• Medical, Dental, and Vision insurance.
• Short and Long-term disability.
• 401(k) with company match.
• Generous paid time off (PTO) and Holidays.
• Student Loan Repayment.
• Continued Education Contributions.

Company: Bedi Dental Group Location: 164 N. Main Street, Natick, MA 01760

Bedi Dental Group is seeking a highly-organized and motivated Patient Care Coordinator to join our established practice. The ideal candidate will have excellent communication skills, friendly and professional demeanor and a positive attitude. We welcome Patient Care Coordinators who can multitask in a faster‑paced work environment and presenting as concierge for the office and patient care experience.

Here are a few ways that Bedi Dental supports its great team of providers and staff.

• Exceptional Success:
  Our office has established itself as a leader in the field, providing exceptional dental care and transforming smiles.
• Equity Partnership:
  We believe in recognizing and rewarding talent. As a Dental Associate, you will have the opportunity to embark on a journey towards equity partnership.
• Collaborative Environment:
  We foster a collaborative and supportive environment where teamwork is at the heart of everything we do.
• State‑of‑the‑Art Facility:
  Our office is equipped with the latest technologies and advanced dental equipment, enabling us to provide cutting‑edge treatments and exceptional patient experiences.
• Diverse Patient Base:
  Our practice attracts a diverse range of patients from complex implant cases to cosmetic and reconstructive treatments.
• Professional Development:
  We are committed to your continued growth and success. As a Dental Associate, you will have access to ongoing professional development opportunities, including a continuing education stipend, study clubs, and mentorship programs.
• Work‑Life Balance:
  We understand the importance of maintaining a healthy work‑life balance. Our practice prioritizes flexibility and offers competitive compensation packages.

• Acting as the front‑of‑house concierge for the patients; greeting and attending to patient concerns while leading with empathy.
• Excellent phone skills, ability to handle multiple calls at once while managing front desk duties.
• Booking and managing a live‑document schedule to maximize daily appointments and office productivity.
• Verifying patient insurance options and converge.
• Consulting with patients on treatment plans and collecting co‑payments.
• Reliability and accountability for personal schedule and time management.
• Maintaining a friendly and processional demeanor while at the front desk.
• Maintaining a positive attitude with patients and staff.
• Ability to work independently.

• Previous experience working in an office setting is preferred for eligibility.
• High school diploma or equivalent; some college preferred.
• Working knowledge of computers for word processing, and records management [list computer software experience required including any specific dental software].
• Eaglesoft and/or Dentrix knowledge is a plus!

We're a family of 8 offices in the Greater Boston area, with an additional office in Colchester, Vermont. Our mission is to help patients live healthier, happier lives by leading with compassion, providing proactive patient care, and working with the integrity of our providers. We believe it's possible for dentists to spend the time needed to treat every patient in a comprehensive manner.

This approach is not only more profitable and fulfilling for the dentist and their teams, but also more beneficial for the entirety of the Bedi Dental patient care experience.

Salary: $21.00 - $27.00 per hour