Bilingual Front Desk Receptionist; Worcester

Job Title:

Bilingual Receptionist

KOS Services Inc. / Dental Dreams LLC in Worcester, MA is hiring Bilingual Receptionists to join our talented and dedicated team. This position focuses on scheduling appointments, assisting with operational goals, and providing excellent customer service.

We are a dynamic, growing company with offices in Illinois, Texas, Massachusetts, Pennsylvania, Maryland, Virginia, New Mexico, South Carolina, Louisiana, California, Michigan, and Washington, DC. Our mission is to provide high‑quality dental services in first‑class facilities to people in underserved communities.

• Competitive compensation
• Benefits package includes:
• Medical & Vision Insurance
• Free dental treatment at our locations
• PTO
• 401(k)

• Maintain a high level of customer service at all times
• Work as part of a team with emphasis on communication
• Schedule patient appointments per month and daily patient goals
• Answer phones and confirm appointments
• Greet and check‑in patients
• Accurately verify dental benefits
• Maintain detailed patient records in a fast‑paced environment
  
  Collect payments, co‑payments, and deductibles
• Create insurance claims and submit pre‑authorizations to insurance companies on a timely basis
• Pull patient charts for future appointments when necessary
• Maintain a clean and professional office environment
• Assist with presenting and/or explaining treatment plans

• At least 1 year of recent work experience – required
• Customer Service experience
• Experience with Dentrix and/or Eaglesoft

We are also interested in training those seeking to become Dental Assistants and/or Office Managers. We offer competitive pay, benefits, vacation time, and much more!

KOS Services Inc. / Dental Dreams LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.