Dental Office Manager

Job Details

Job Location:

Worcester, MA 01605

Position Type:
Full Time

Salary Range: $58,000.00 - $75,000.00

Job Category:
Health Care

Worcester Dental Arts is seeking an Office Manager who leads with integrity, balances compassion with accountability, and fosters a team culture rooted in respect, collaboration, and excellence. We’re not just looking for someone to handle the day-to-day operations — we’re looking for a true leader who knows how to inspire a team, nurture growth, and maintain a supportive, high-performing environment all while fostering exceptional patient care.

Schedule:

Monday - Friday 7:30 am - 5 pm

• Run daily reports and perform close of day duties
• Supervise clinical staff and manage the overall clinic schedule
• Oversee future treatments and collections of past due accounts
• Respond to patient, staff and doctor inquiries efficiently
• Ensure quality dental care and resolve patient issues according to policies and regulations
• Track new patient calls and referral sources.
• Assist with practice-building and public relations efforts
• Recruit, train, and manage office staff to meet operational needs
• Create staff schedules and ensure performance standards are met
• Monitor the office budget and oversee supply purchases and operational expenses
• Handle administrative tasks, including deposits, revenue posting, and payroll.
• Oversee marketing and promotion campaigns
• Coordinate with clinical staff on scheduled and unscheduled treatments
• Write reports and analyze management data
• Manage insurance claims and patient billing, including follow-ups on overdue accounts
• Prepare reports on outstanding accounts receivable

If you’re a natural leader who leads by example — balancing compassion with accountability — and know how to inspire a team, keep the office running smoothly, and handle challenges with professionalism and poise, while taking pride in creating a space where both patients and staff feel valued, apply today!

• Health Insurance enrollment on your first day
• Vacation Time
• Paid Holidays
• Paid Sick time
• Dental and Orthodontic Discounts
• Vision Insurance
• 401K Retirement Plan with Employer Contirbution

• Bachelor’s or Associate’s Degree preferred
• 5+ years’ dental management or supervisory experience required
• Knowledge of dental terminology and dental office procedures
• Knowledge of accounting and administrative principles and procedures
• Knowledge of dental insurance plans, billing, and claims processing
• Knowledge of Dental management software
• Knowledge of MS Office:
  Word, Excel, and Power Point