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Patient Care Coordinator; Dental Reception

Job in Worcester, Worcester County, Massachusetts, 01609, USA
Listing for: Bedi Dental Group
Full Time position
Listed on 2026-07-10
Job specializations:
  • Dental / Dentistry
    Dental Office, Healthcare Consultant
Salary/Wage Range or Industry Benchmark: 20 - 25 USD Hourly USD 20.00 25.00 HOUR
Job Description & How to Apply Below
Position: Patient Care Coordinator (Dental Reception) - FT

Compensation & Benefits

$20.00 - $25.00 per hour

  • Medical, Dental, and Vision insurance.
  • Short and Long-term disability.
  • 401(k) with company match.
  • Paid time off (PTO) and Holidays.
About the Role

Bedi Dental Group is seeking a highly-organized and motivated Patient Care Coordinator to join our established practice. The ideal candidate will have excellent communication skills, friendly and professional demeanor, and a positive attitude. We welcome Patient Care Coordinators who can multitask in a faster-paced work environment and present as concierge for the office and patient care experience.

Company:
Bedi Dental Group

Location:

48 Elm Street #3, Worcester, MA 01609

Key Responsibilities
  • Act as the front-of-house concierge for the patients; greet and attend to patient concerns while leading with empathy.
  • Provide excellent phone skills, managing multiple calls at once while handling front desk duties.
  • Book and manage a live-document schedule to maximize daily appointments and office productivity.
  • Verify patient insurance options and converge.
  • Consult with patients on treatment plans and collect co-payments.
  • Maintain reliability and accountability for personal schedule and time management.
  • Maintain a friendly and professional demeanor at the front desk.
  • Maintain a positive attitude with patients and staff.
  • Ability to work independently.
Qualifications
  • Previous experience working in a dental office setting is preferred.
  • High school diploma or equivalent; some college preferred.
  • Working knowledge of computers for word processing and records management; list computer software experience required including any specific dental software.
  • Eaglesoft and/or Dentrix knowledge is a plus.
The Bedi Dental Group Experience
  • Exceptional Success:
    Our office has established itself as a leader in the field, providing exceptional dental care and transforming smiles.
  • Collaborative Environment:
    We foster a collaborative and supportive environment where teamwork is at the heart of everything we do.
  • State-of-the-Art Facility:
    Our office is equipped with the latest technologies and advanced dental equipment, enabling us to provide cutting-edge treatments and exceptional patient experiences.
  • Diverse Patient Base:
    Our practice attracts a diverse range of patients from complex implant cases to cosmetic and reconstructive treatments.
  • Work-Life Balance:
    We understand the importance of maintaining a healthy work-life balance. Our practice prioritizes flexibility and offers competitive compensation packages.

Salary: $20.00 - $25.00 per hour

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