Patient Care Coordinator; Dental Reception

PATIENT CARE COORDINATOR

Company:
Bedi Dental Group

Location:

48 Elm Street #3, Worcester, MA 01609

Compensation: $20.00 - $25.00 per hour.

• Medical, Dental, and Vision insurance.
• Short and Long-term disability.
• 401(k) with company match.
• Paid time off (PTO) and Holidays.

Bedi Dental Group is seeking a highly‑organized and motivated Patient Care Coordinator to join our established practice. The ideal candidate will have excellent communication skills, a friendly and professional demeanor, and a positive attitude. We welcome Patient Care Coordinators who can multitask in a fast‑paced work environment and present as a concierge for the office and patient care experience.

• Act as the front‑of‑house concierge, greeting and attending to patient concerns with empathy.
• Handle multiple calls at once while managing front desk duties.
• Book and manage a live‑document schedule to maximize daily appointments and office productivity.
• Verify patient insurance options.
• Consult with patients on treatment plans and collect co‑payments.
• Demonstrate reliability and accountability for personal schedule and time management.
• Maintain a friendly and professional demeanor while at the front desk.
• Maintain a positive attitude with patients and staff.
• Work independently.

• Previous experience working in a dental office setting is preferred.
• High school diploma or equivalent; some college preferred.
• Working knowledge of computers for word processing and records management; experience with dental software such as Eaglesoft and/or Dentrix is a plus.

• Exceptional success:
  Our office is a leader in the field, providing transformative dental care.
• Collaborative environment:
  We foster a supportive, teamwork‑centric culture.
• State‑of‑the‑art facility:
  Equipped with the latest technology for cutting‑edge treatments.
• Diverse patient base:
  From complex implant cases to cosmetic treatments.
• Work‑life balance:
  Flexible schedules and competitive compensation packages.