Childcare Multi-Site Director - Before & After School

Multi-Site Director

Reports To:

Area Director or Regional Director

Direct Reports:
Site Supervisors;
Assistant Teachers

Territory:
Petersham and Royalston, MA

Status:
Part-Time, Non-Exempt

Pay: $ per hour

Schedule:

Follows school district schedule; role requires working across both sites (50% Petersham / 50% Royalston).

Hours:

Monday Friday (must be available during program hours, plus flexible admin time)

Morning Program: 6:30 AM 8:05 AM

Afternoon Program: 2:50 PM 6:00 PM

The Multi-Site Director is responsible for the day-to-day operation of sites. They are on the ground visiting sites regularly, supporting teachers, making sure programs run well, and building the kind of relationships with school building staff that make HKP a trusted presence in every school. This is a role for someone who is organized and dependable.

Staffing
- Sites are staffed and covered every day; scheduling gaps are anticipated and filled before they affect the program

Enrollment
- Enrollment is at or above target at each site; families are satisfied and re-enrolling

Compliance
- All sites operate in full compliance with state licensing; records are current; sites pass inspections

Building Partnerships
- Principals and school staff view HKP as a dependable, communicative partner; day-to-day issues are resolved quickly at the building level

• Actively recruit to maintain a pipeline of qualified site-level candidates
• Interview, hire, and onboard teachers and Site Directors across your locations
• Build daily and weekly staff schedules; manage coverage proactively so sites are never understaffed
• Maintain a reliable substitute list and fill gaps before they affect the program
• Visit sites regularly to observe program quality and compliance firsthand; coach and support Site Directors and teachers in the moment and through structured check-ins based on what you see
• Address performance issues directly and document appropriately
• Foster a positive, mission-driven team culture across your sites

• Schedule staff to ratio never over or under; right-sizing hours is both a compliance and a budget responsibility
• Review and approve timecards accurately and on time; ensure hours reflect actual time worked
• Monitor payroll costs against budget; flag anomalies and take corrective action when hours exceed plan
• Build schedules with efficiency in mind minimize unnecessary overtime and maximize coverage with the staff you have
• Communicate schedule changes proactively; keep staff informed and document adjustments
• Use HKP's payroll and scheduling platforms (e.g., Paylocity) accurately and consistently

• Monitor enrollment at each of your sites; flag concerns early and communicate them to your supervisor
• Ensure teachers are engaging kids effectively and using HKP materials consistently
• Support families with questions, concerns, and registration; be a warm and reliable point of contact
• Track re-enrollment as a quality signal; follow up when families indicate they may not return
• Participate in enrollment events and community outreach as needed
• Report enrollment and quality observations to your Area Director or Regional Director regularly

• Ensure every site you oversee maintains active state licensing at all times
• Conduct regular compliance checks: ratios, attendance records, staff credentials, health and safety protocols
• Ensure all staff have completed required training (CPR, first aid, mandated reporter, etc.) and that certifications stay current
• Respond promptly to licensing inquiries or corrective actions; elevate to your supervisor immediately
• Keep staff informed of day-to-day compliance expectations so they become part of the routine
• Maintain organized, accurate site files that are ready for review at any time

• Serve as HKP's primary day-to-day contact with school building leadership principally principals and school office staff
• Build strong, proactive relationships with each building's leadership; show up consistently and communicate well
• Address building-level concerns and complaints quickly;…