Assistant Director, Tufts Global Education, External Programs

Assistant Director, Tufts Global Education, External Programs

Tufts Global Education (TGE) advances the university’s mission by providing international academic and experiential learning opportunities for students. TGE offers semester and year-long programs, short-term faculty-led experiences, international research, internships, and approved third-party study abroad options. The Division develops, administers and supports a range of global programs, ensuring they are academically rigorous and culturally immersive.

The Assistant Director oversees student participation in external education abroad programs. This position advises students preparing to go abroad, manages transfer credits, and organizes study abroad fairs and events with external partners. The role requires strong leadership, communication skills, and an understanding of student development.

• Advises students who study abroad on affiliate programs (over 400 students per year)
• Spearheads student outreach and student education in consultation with stakeholders
• Develops and leads programming related to student outreach, enrollment, pre-departure, and re-entry
• Determines transfer of credit from non-Tufts programs, evaluates the quality of education, and assesses health and safety protocols of partner programs
• Works closely with academic and student service departments to ensure policies align with university goals
• Builds close relationships with external partners and providers
• Supports marketing and promotion efforts to meet division and institutional goals
• Provides data-informed recommendations on approved programs to the Associate Director
• Leads or contributes to cross-functional initiatives and special projects as needed

This is a hybrid position expected to be on campus four days a week during the academic year, with additional flexibility as needed. The position will remain open until filled, and applications are reviewed on a rolling basis.

• Bachelor’s Degree
• 5–7 years of demonstrated experience in education abroad advising, program management, or global education administration, preferably in a higher education setting
• Demonstrated strengths in administration in the field of international education/education abroad
• Excellent organizational skills, proven project management skills, attention to detail, and strong follow-through
• Demonstrated problem-solving skills and ability to work effectively with college students, faculty, staff, and parents
• Excellent interpersonal, written, and verbal communication skills
• Demonstrated commitment to diversity, equity, inclusion, and intercultural competence
• Ability to collaborate effectively across academic and administrative units
• Study abroad experience or significant travel and work abroad experience
• Ability to work effectively in intercultural situations, and in a dynamic, fast-paced environment where expectations are high
• Ability to handle multiple and complex responsibilities
• Occasional travel abroad and within the United States

• Master’s Degree
• Direct experience advising students on education abroad
• Experience with program assessment and design
• Experience managing partnerships or programs abroad
• Experience working with diverse student populations
• Communication and outreach experience
• Designing academic and student programs abroad
• Demonstrated skills attending to onsite student inquiries and concerns
• Demonstrated writing skills and ability to create detailed reports
• Energetic, self-directed, flexible, and extremely well-organized and hardworking
• Ability to analyze and summarize information and make appropriate recommendations for program revisions in the context of institutional and programmatic goals
• Experience managing student employees
• Knowledge of other languages desirable

Employees in this position must complete all appropriate background checks at the time of hire, promotion, or transfer.

Tufts University is an equal opportunity employer.