Ass Dean and Director of ALCI and HFUT Collaborative Programs and Professor of Practice

Ass Dean and Director of ALCI and HFUT Collaborative Programs and Professor of Practice

This role has two distinct areas of oversight at Clark University:
The American Language and Culture Institute (ALCI) and the Hefei University of Technology (HFUT) Collaborative Programs. ALCI is responsible for providing ESL instruction and support to all English Language Learners in Clark University's programs as well as academic, social and cultural support to ELLs on campus. HFUT Collaborative Programs includes Academic programs on HFUT's campus in Hefei China and Summer programs on Clark's campus in Worcester.

Major Responsibilities:

• ALCI
• Direct current English as a Second Language (ESL) domestic and international programs, by managing the delivery of the programs and providing organizational oversight.
• Manage academic processes such as course scheduling, student placement testing, course registration, and matriculation into program upon completion of ALCI programs.
• Define implement, and conduct regular reviews of student learning outcomes and program goals, to ensure alignment with the ALCI mission and trends in the field.
• Utilize data from student-centered assessments to drive continuous improvement in teaching, learning, and overall student satisfaction.
• Lead and manage a diverse team of ALCI faculty;
  Oversee the hiring, training, and performance evaluation of all faculty.
• Provide expert instructional leadership informed by best practices in the TESOL (Teaching English to Speakers of Other Languages) field.
• Manage the ALCI operational budget, including providing budget forecasts, recommending and making purchasing decisions.
• With the Admission and Recruitment offices, develop and execute the marketing and recruitment plan for all ALCI programs.
• Serve as a representative of the University, conducting international market research at educational fairs to inform and recommend new ESOL program development.
• Develop and champion market-driven innovative programs in coordination with relevant campus stakeholders.
• Oversee student support services related to successfully living and learning at Clark University, including the development and delivery of workshops, orientation, and follow-up sessions.
• HFUT Collaborative Programs
• I. Management of Programs Located in China
• Review and analyze instructor and program evaluation data shared by HFUT and communicate return eligibility to faculty.
• Oversee the hiring process for instructors including determining course coverage needs, ensuring job descriptions are accurate and posted in a timely manner, reviewing applications, and in coordination with HFUT and Clark's academic units, interview and make final faculty selections.
• Serve as Clark's primary point of contact for instructors regarding contracts and salary negotiations.
• Coordinate with HFUT on invitation letters, visa documents, arrival logistics, and accommodation requests for dispatched Clark faculty.
• Work with HFUT to address on-site issues and concerns communicated by the faculty.
• Address concerns communicated by HFUT concerning quality of instruction and course delivery.
• Manage CRM platforms for courses including populating course content, updating class lists, and acting as the first line of support for troubleshooting any issues experienced by faculty.
• Conduct annual on-site visits to the HFUT campus for student outreach, program and faculty evaluation, and program advertisement, and ensuring information is well disseminated.
• Manage the process and work-flow between Clark University and HFUT to author, update, and uphold necessary Agreements, Annexes to agreements, and standard Operating Procedures (SOPs) necessary for admission, acceptance, course registration, transcription of courses, transferring of HFUT courses, and degree conferral.
• Schedule and attend regular meetings to discuss program details and improvements as well as possible future collaborations.
• Manage continuous feedback process to provide data informed improvement for all aspects of the programs.
• Work with the Associate Dean and Director of Global Engagement to determine strategic goals for the HFUT partnership.
• Serve as a proxy of the Joint Management Committee at their annual meeting if a member is unable to attend.
• Serve as the project lead in the development of additional dual degree programs including. ensuring the curriculum meets NECHE and Clark degree requirement, maintaining and updating the project plan, adhering to deadlines established mutually by Clark and HFUT, tracking and organizing documents to facilitate the approval and signature process.
• II. HFUT Summer Program in Worcester Management
• Finalize dates and estimated costs for the summer program.
• Organize information sessions for prospective students.
• Finalize course information and student numbers, and initiating application and visa processes.
• Register students for classes.
• Oversee the hiring, training, and performance evaluation of all faculty.
• Overseeing program operations including welcoming students, arranging…