Experienced Credit Administration Officer; AVP​/VP Level

Worcester, MA

Established in 1895, Bay State Bank is an approximately $550MM, Massachusetts-based mutual Bank. As a Bank owned by a mutual holding company, the Bank is effectively governed by its depositors, and its mutual ownership structure allows it to focus on long-term and community impact rather than short-term profits. BSB has seven branch locations in Central Massachusetts. BSB is the only remaining Bank originally headquartered in Worcester, Massachusetts: the second largest city in New England.

BSB is a value-driven organization committed to intentional actions and investments that position the Bank as the community’s preferred partner for banking.

We are seeking an experienced Credit Administration Officer to support the oversight, administration, and ongoing risk management of the Bank’s commercial credit function.

This is a highly impactful role responsible for supporting the strength, integrity, and performance of the Bank’s commercial loan portfolio through strong credit analysis, sound underwriting practices, and proactive portfolio monitoring. Working closely with the SVP – Credit Administration and Commercial Banking leadership, this position will help ensure credit decisions align with the Bank’s loan policy, regulatory expectations, and long-term strategic objectives.

The final officer designation (AVP/VP) will be determined based on the selected candidate’s experience, demonstrated expertise, and alignment with the responsibilities of the position.

• Support credit administration activities, including portfolio monitoring, risk rating integrity, covenant compliance, and credit quality reviews
• Analyze new and existing commercial credit relationships to assess financial strength, repayment ability, collateral adequacy, and overall risk
• Assist with identifying, monitoring, and recommending strategies to address emerging credit concerns
• Support oversight of classified assets, delinquencies, and portfolio trends

• Prepare, review, and provide recommendations on commercial credit analyses and loan presentations
• Evaluate loan structures, including collateral, guarantor support, repayment sources, and covenant requirements
• Partner with Commercial Banking team members to provide credit guidance and support

• Assist in the preparation of credit-related reporting and materials for Loan Committee, Executive Management, and Board-level committees
• Provide analysis related to portfolio composition, concentrations, risk ratings, asset quality trends, and other key credit metrics
  
  Support Loan Committee administration, including materials, documentation, and follow-up items

• Support the Allowance for Credit Losses (ACL) process, including data collection, analysis, and reporting
• Partner with Credit Administration leadership and Finance to ensure accurate portfolio information and appropriate credit risk monitoring

• Ensure credit activities align with regulatory expectations, internal policies, and sound banking practices
• Support regulatory examinations, audits, and loan reviews through preparation of materials and responses

• Partner cross-functionally with Commercial Banking, Loan Operations, Finance, and other departments to support effective credit administration practices
• Identify opportunities to strengthen credit processes, reporting, and workflows
• Provide guidance and support to team members on credit analysis and underwriting practices
• Maintain awareness of market conditions, industry trends, and regulatory developments

• 10+ years of progressive commercial banking, credit analysis, underwriting, portfolio management, or credit administration experience
• Deep expertise in underwriting, financial analysis, and portfolio risk management
• Strong knowledge of regulatory frameworks and credit governance
• Proven ability to lead teams and influence senior stakeholders
• Executive presence with strong communication and decision-making skills
• Strategic mindset with a…