Universal Banker II

About Lowell Five

With $1.9 billion in assets, over 200 employees and 16 banking and lending locations throughout the Merrimack Valley and Southern New Hampshire, Lowell Five Bank is honored to play a vital role in the economic vitality of the region. Our employees are engaged in myriad community boards and organizations with the Bank’s support. We are proud of the longevity of our employees, and we are committed to finding new talent for our team.

We offer career development and educational programs to support personal and professional growth along with a benefit package that supports each employee’s best life. For more information, please visit

• Processes customer transactions and payments within the lobby or drive-thru, including but not limited to deposits, withdrawals, loan payments, check cashing, money orders, bank checks, bonds; accountable for ensuring confidential customer information is securely stored throughout the day
• Maintains necessary supplies and cash; additionally, orders branch/ATM cash
• Balances cash drawer and transactions at end of working day
• Balances the ATM and vault independently
• Authorizes supervisor override in core banking system, initialing and check signing authority as necessary
• Organizes daily branch work, maintains accuracy and proper documentation, completes required regulatory and operational reports, performs quality control, and completes currency transaction reports
• Assists customers with access to safe deposit boxes (in applicable branches) and closure; adheres to respective procedures and guidelines
• Ability to navigate Lowell Five web site, demonstrates familiarity with current interest rates, and discusses with customers
• Opens checking, savings and certificates of deposit accounts
• Provides excellent customer service to internal and external customers; resolves any problems or complaints in a timely manner and escalates to branch management as appropriate
• Researches and responds to more complex customer inquiries in person and via phone
• Troubleshoots problems with office equipment and program applications
• Acts as backup to UB III as needed

With $1.9 billion in assets, over 200 employees and 16 banking and lending locations throughout the Merrimack Valley and Southern New Hampshire, Lowell Five Bank is honored to play a vital role in the economic vitality of the region. Our employees are engaged in myriad community boards and organizations with the Bank’s support. We are proud of the longevity of our employees, and we are committed to finding new talent for our team.

We offer career development and educational programs to support personal and professional growth along with a benefit package that supports each employee’s best life. For more information, please visit

• Processes customer transactions and payments within the lobby or drive-thru, including but not limited to deposits, withdrawals, loan payments, check cashing, money orders, bank checks, bonds; accountable for ensuring confidential customer information is securely stored throughout the day
• Maintains necessary supplies and cash; additionally, orders branch/ATM cash
• Balances cash drawer and transactions at end of working day
• Balances the ATM and vault independently
• Authorizes supervisor override in core banking system, initialing and check signing authority as necessary
• Organizes daily branch work, maintains accuracy and proper documentation, completes required regulatory and operational reports, performs quality control, and completes currency transaction reports
• Assists customers with access to safe deposit boxes (in applicable branches) and closure; adheres to respective…