Senior Medical Secretary

Herefordshire and Worcestershire Health and Care NHS Trust

The closing date is 05 March 2026

An excellent opportunity has arisen to join the Neighbourhood Mental Health Team. We are seeking an experienced Senior Medical Secretary to provide support to the Consultant Psychiatrists and their Senior Medical Secretaries at Studdert Kennedy House, Worcester, WR1 2AE
.

Relevant Level 3 Medical Secretary qualifications (e.g. AMSPAR Medical Terminology). OCR/RSA 3 or equivalent in Text/Word Processing. GCSE (Grade A-C) or equivalent in English Language.

This is a part time post working 35 hours per week.

An ability to work flexibly using your own initiative and to be a pro‑active team‑member is essential. You must have very good organisational skills and be an effective communicator. The work is interesting and varied and full training will be provided.

Shortlisted candidates will be required to undertake an additional assessment as part of the selection process.

Please note the Trust is unable to provide sponsorship to work for this role; to apply you must have current right to work in the UK status. If you are employed on an acceptable time‑limited visa, there is no guarantee of sponsorship at point of expiry.

You will be part of the busy admin team, supporting the Neighbourhood Mental Health Team. You will undertake a vital role in the running of the community mental health function providing all aspects of admin support including minuting of meetings, telephone duties, processing clinic letters, generic inbox management, reception cover when necessary, appointment booking and generic office duties. The role will include contact with patients, carers, professionals (internal and external) and colleagues daily.

As well as being part of the Neighbourhood Mental Health Team secretarial function, providing support and cover when required, liaising regularly with the clinical team and actioning daily admin tasks. You are required to have a high level of organisational skills and not only be able to be self‑motivated but be a team‑player.

The ability to prioritise a busy workload and work flexibly to meet demand are essential requirements of the role as well as a good customer service focus, when dealing with internal and external enquiries.

At Herefordshire and Worcestershire Health and Care NHS Trust, we are working together to deliver outstanding care. We run community hospitals and community health services across Worcestershire and provide mental health and learning disability services across both Herefordshire and Worcestershire.

Our people (all 4500+ of them) provide services for people of all ages, experiencing both physical and/or mental health conditions from over 100 sites.

We will support you to thrive; offer flexible working options for a great work‑life balance, help you fulfil your ambitions, and empower you to make positive changes within your team or service. We value diversity and encourage applications from people of all backgrounds, cultures, and ethnicities.

What we offer:

• 27 days leave plus bank holidays, increasing up to 33 days with long service
• Generous NHS pension and enhanced pay when you work unsocial hours
• Flexible and agile working opportunities
• Great maternity, paternity, and adoption support
• Wide range of supportive staff networks
• Health and wellbeing opportunities

If you would like to know more, please visit our website.

We encourage you to read the attached applicant guidance notes.

Sharing your data – As a data controller we may sometimes need to process your data to pursue our legitimate business interests, for example to request a survey from you (optional), to support the Trust’s understanding of where you gained interest in working for the Trust.

Senior Medical Secretary duties specific to the role. Providing efficient and smooth‑running secretarial service to the consultants. Arranging appointments, maintaining a diary and appointment system for clinics and making arrangements for special appointments for patients/relatives, consultations in the home and emergency visits as required. Handle telephone enquiries…