Health Records Specialist II

Salary for this position: $18.00 - $21.00/Hour
* All Pay Rates are subject to Experience, License or Certification and Location*

Edward M. Kennedy Community Health Center is one of the largest community health centers in Massachusetts serving Worcester, Framingham, Milford, and the surrounding communities. We are a thriving and growing organization, and our team is expanding across sites to support this growth.

We are currently hiring a Health Records Specialist II based in Worcester. The Specialist role will be responsible for preforming advanced document management, including intake, review, scanning, indexing, and correction of patient records. Manages incoming record requests by verifying authorization and preparing documents for release, while maintaining compliance logs and tracking systems. Ensures the integrity, accessibility, and confidentiality of health records in accordance with performance standards, SOPs, and privacy regulations, delivering culturally and linguistically appropriate service.

As an employer of choice, our inclusive workplace environment fosters teamwork, accountability and respect and supports the growth and development of each employee. We are an equal opportunity employer and embrace the richness of the cultures of our staff and community. You are a good fit for our team if you’re passionate about helping people live healthier lives and enjoy working in a supportive, team-based environment.

• Receive, track, and log incoming documents
• Review for accuracy; scan and index into the EHR
• File records in compliance with federal/state laws and company policies
• Identify and correct batch errors; participate in audits
• Verify request validity and determine releasable information
• Complete, route, and facilitate authorization signatures
• Prepare and distribute approved records
• Maintain compliance logs and documentation
• Perform other duties as assigned

• 3+ years’ experience in health information management, medical records, or related healthcare setting
• Certification required: RMA, RHIA, or CEHRS
• Strong knowledge of HIPAA and release of information protocols
• Proficient in EHR systems and document scanning/indexing tools
• Experience processing records requests and verifying authorizations
• High attention to detail with strong organizational and time management skills
• Professional communication skills; able to work with internal teams and external requestors
• English proficiency
• Demonstrated discretion and integrity with sensitive health information

• Competitive salary based on related experience
• Medical insurance starts on the first day of employment.
  • Health center pays 80% of medical insurance premiums.
  • Includes coverage for all individuals and most family types.
• Generous time off packages
• Dental and Vision insurance
• 403b Retirement Plan with employer match
• Flexible Spending Accounts
• Employee Assistance Program