Patient Care Tech III - Inpatient, Emergency Department Evenings

Overview

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Exemption Status: Non-Exempt.
Hiring Range: $20.60 - $32.82. The final offer may vary based on a candidate’s experience, skills, qualifications, and internal equity considerations
. Schedule Details: Holidays – Every Other Holiday, Monday through Friday, Weekends – Every Other Weekend.
Scheduled

Hours:

3p-11p.
Shift: 2 – Evening Shift, 8 Hours (United States of America).
Hours: 24.
Cost Center: 10010 – 2340 Emergency Room.
Union: SHARE (State Healthcare and Research Employees). This position may have a signing bonus available; a member of the Recruitment Team will confirm eligibility during the interview process.

At UMass Memorial Health, everyone is a caregiver – regardless of title or responsibility. Exceptional patient care, academic excellence and leading‑edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees working together as one health system in a relentless pursuit of healing for our patients, community and each other.

Everyone, in their own unique way, plays an important part, every day.

• Provide clear, timely communication to the RN regarding observations and changes in patients (skin condition, vital signs, mental status).
• Provide constant observation of high‑risk patients as assigned by the Resource Nurse or designee.
• Participate in the development and maintenance of a safe environment, including de‑escalation and restraint participation as directed.
  
  Assist patients with daily living activities such as personal hygiene, ambulation, meals, and nourishment.
• Assist in moving, lifting, positioning, and transporting patients using proper body mechanics.
• Maintain patient safety by performing safety checks and following the Restraint Policy standards.
• Take and record vital signs, height, and weight.
• Perform EKGs, POC tests, and bladder scanning according to hospital standards; collect, label, and prepare specimens for lab transport.
• Perform phlebotomy in certain locations.
• Demonstrate sensitivity and responsiveness to patients’ needs and build positive rapport.
• Perform unit‑specific procedures such as telemetry battery changes, equipment checks, and cleaning.
• Assist RN/LIC with treatment and procedures, preparing equipment, using sterile technique, positioning patients, and providing emotional support.
• Observe, measure, and record oral food and fluid intake; set up and refill tube feeding solutions.
• Answer telephone and relay messages using appropriate etiquette.
• Replenish patient and unit supplies and equipment.
• Keep current with hospital and unit changes via communication boards, bulletin boards, and UMMHC e‑mails.

• Unit Secretary – provides admission, transfer, and discharge assistance for at least 5 shifts (40 hours) every 6 months, including administrative responsibilities with the electronic medical record system.
• Remote Video Monitoring – continuously observes multiple patients using the remote video monitoring system in ED, Step‑Down Unit, ICU, Dialysis, and Hospital at Home.
• Telemetry Certified & Step‑Down Unit – cross trained in phlebotomy and telemetry competencies, and assigned to higher‑acuity areas such as the Step‑Down Unit.

• Comply with established departmental policies, procedures, and objectives.
• Attend meetings, conferences, and seminars as required.
• Demonstrate use of Quality Improvement in daily operations.
• Comply with all health and safety regulations and requirements.
• Respect diverse views, contribute to a professional, tolerant, civil, and accepting environment.
• Maintain regular, reliable, and predictable attendance.
• Perform other similar and related duties as required.

• Minimum of a high school education or GED.
• Current Basic Life Support.

• Demonstrated competency attainment in the PCT II level.
• Prior inpatient/outpatient care experience or clinical care training.
• Ability to read, write, and communicate in English in a clear and concise manner.
• Knowledge of medical terminology.
• Co…