Specialty Pharmacy Liaison - Pharmacy Technician - Hybrid

Specialty Pharmacy Liaison (Pharmacy Technician)

Full time on site position at Shields Health Solutions in Worcester, MA, US. Hybrid arrangement.

• Competitive salary + bonus incentives
• Monday–Friday schedule (No weekends!)
• 4 weeks PTO + 10 paid holidays
• 401(k) with company match
• Day 1 medical, dental, and vision coverage
• Career advancement opportunities within a rapidly growing healthcare organization
• Collaborative and supportive team culture

• Deliver high‑touch patient support, managing each patient's journey from onboarding through refills
• Coordinate timely medication deliveries and manage refill schedules
• Proactively address insurance, prior authorization, financial assistance, and copay challenges
• Monitor and promote medication adherence to support positive patient outcomes
• Collaborate closely with clinical pharmacists, providers, and clinic staff to quickly resolve issues
• Serve as a trusted patient advocate and resource for individuals navigating complex specialty therapies

• Active Pharmacy Technician registration in the state of employment
• 2–5 years of Pharmacy Technician experience
• High School Diploma or GED

• CPhT Certification (highly valued)
• 5–8 years of Pharmacy Technician experience

• Strong interpersonal, customer service, and communication skills
• Ability to work independently and exercise sound judgment
• Excellent organizational and administrative capabilities
• Proficiency with Microsoft Office (Excel and Word) and the ability to quickly learn new systems
• Detail-oriented with strong analytical skills and the ability to extract key information efficiently

Shields Health Solutions is committed to pay transparency and equal employment opportunities. An employee in this position can expect a salary between $50,000 and $60,000 annually, plus bonus opportunities pursuant to the terms of any applicable bonus plan. Actual compensation will be determined based on experience, seniority, geographic location, and other factors permitted by law.

Shields Health Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Shields Health Solutions is committed to providing an inclusive hiring experience; if you need assistance or accommodation during the application or interview process, please email ta

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