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Member Onboarding & Care Coordination Specialist
Job in
Worcester, Worcester County, Massachusetts, 01609, USA
Listed on 2026-07-31
Listing for:
Commonwealth Care Alliance
Full Time
position Listed on 2026-07-31
Job specializations:
-
Healthcare
Community Health
Job Description & How to Apply Below
Commonwealth Care Alliance is seeking an Onboarding Specialist to serve as the primary member contact as they transition to a CCA/Care Source health plan. You will educate, coordinate with providers, document services, and schedule initial nurse visits while building trust through telehealth sessions.
You will engage members using motivational interviewing, collect accurate contact data, and collaborate with internal and external stakeholders to ensure seamless onboarding and ongoing care.
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