Clinical Supervisor- MCI

• Pay or shift range: $80,000 USD to $87,000 USD The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.

Behavioral Health Network (BHN) is a leading statewide provider of behavioral health services and a Certified Great Place to Work. Since 1938, BHN has helped individuals, families, and communities thrive through compassionate, high-quality care and support. With deep roots in Western Massachusetts and a growing presence in communities throughout the state, we are currently seeking a Clinical Supervisor to join our Mobile Crisis Intervention (MCI) team and help advance our mission of empowering people to live healthier, more fulfilling lives.

What We Offer:

• Purpose-Driven Work – Make a meaningful impact in the lives of individuals, families, and communities throughout Western Massachusetts.
• Professional Growth – Access ongoing training, mentorship, career development, and advancement opportunities across one of the region's largest behavioral health organizations.
• Supportive Team Culture – Join a collaborative workplace guided by our HEART values:
  Humanity, Empowerment, Accountability, Respect, and Teamwork.
• Stability & Opportunity – Build your career with a well-established organization serving Western Massachusetts since 1938.
• Comprehensive Benefits – Generous PTO, 403(b), educational assistance, medical, dental, vision, employee assistance programs, and more.
• Certified Great Place to Work – Work for an organization recognized for creating a positive and engaging employee experience.

What You Will Do:

• Provide regularly scheduled, staff-centered individual clinical supervision and document supervision in accordance with BHN guidelines.
• Guide clinicians in delivering timely, trauma-informed, culturally responsive crisis assessments, interventions, and stabilization services for adults, youth, and families.
• Provide clinical consultation and oversight for high-acuity and high-risk situations, including risk assessment, safety planning, level-of-care decisions, and diversion from unnecessary emergency department or inpatient care.
• Help clinicians establish professional-development goals, monitor progress, and connect them with training and resources that strengthen crisis-service competencies.
• Assess clinicians' core competencies at onboarding and defined milestones, providing feedback and support that promotes growth toward independent practice.
• Monitor caseloads, response and stabilization time frames, schedules, productivity, documentation quality and timeliness, service utilization, and other performance expectations.
• Review and sign required clinical documentation and support compliance with BHN, CBHC, Mass Health, payer, regulatory, HIPAA, 42 CFR Part 2, and ethical standards.
• Provide crisis assessments, short-term stabilization interventions, care coordination, and other direct clinical services as assigned.
• Collaborate with MCI team members, CBHC services, emergency departments, first responders, families, schools, providers, and community partners to coordinate care and safe transitions.
• Participate in clinical consultation, program meetings, training, quality-improvement activities, and incident or risk-review processes while maintaining required licensure and continuing education.

Who You Are:

• Master's or doctoral degree in Social Work, Counseling, Psychology, or another eligible behavioral health field required.
• Current independent clinical license in Massachusetts, such as LICSW or LMHC, required.
• Clinical experience in crisis services, mobile crisis intervention, emergency services, stabilization, or another high-acuity behavioral health setting required.
• Strong clinical judgment and demonstrated skill in risk assessment, safety planning, crisis intervention, level-of-care determination, and care coordination.
• Knowledge of CBHC, Mobile Crisis Intervention, Mass Health crisis-service models, medical necessity, and payer documentation expectations preferred.
• Ability to coach clinicians, provide constructive feedback, and support professional growth and…