Intake Technician - Overnights

JOIN OUR TEAM AS AN INTAKE TECHNICIAN - OVERNIGHTS!

Your Work Matters How will you make a difference?

The Intake Technician is responsible for assisting in the process of receiving, scheduling and/or referring inquiry calls. Assist the A&R Clinicians, Coordinators and Director with coordinating assessments, initiating Intake paperwork and insurance information. Work to ensure smooth transition into the admission process. Assist in monitoring to assure the safety of the patient.

Receive referral calls, obtain minimal demographic information, and refer the call to the appropriate source or schedule an assessment.

Process all requests for information and external referrals.

Completes pre-certifications as needed.

Assist in arranging for admission of patients, including alerting the business office staff to begin the verification of benefits, initiating calls to physicians and other related tasks as directed by the Case Manager.

Determine what Releases of Information are needed, and process them accordingly, per policy.

Assist in obtaining needed records and information.

Assist in maintaining all statistics; provide support to the Outcome Study, and other data, as assigned.

Maintains good communication with the Utilization Review, Business Office, and other staff as indicated.

Schedule Requirement:

Sunday
- Thursday Your Experience Matters

What we’re looking for:

Education & Licensure (if applicable):
Bachelors’ degree preferred.

Experience:

Experience working in a hospital intake department or business office preferred.

Your Care Matters What we provide for our team:401(k) + matching

Health insurance [100% company-paid applicable to some positions]100% company-paid life insurance coverage up to 2x your annual salary

Vision insurance

Dental insurance
100% company-paid long term disability insurance

Paid time offPaid holidays

Cafeteria on site + discounted meals

Employee engagement events

Employee assistance program

Employee recognition program

Free parking

What sets us apart?

Career & training development opportunities

Dynamic and inclusive work environment

Engaged management team dedicated to your successA guiding mission and set of values that serve as both our north star and yours, anchoring our collective purpose and aspirations

Disclaimer: Select benefits are available to full-time positions only. Benefits are subject to change at the discretion of Hospital for Behavioral Medicine.

Compensation:

This is a full-time role and the expected compensation range for this role is $17.00 - $24.00 hourly. We’re eager to engage with all qualified candidates, and consideration will be provided to experience and skill level. Join us as our Intake Technician
- Overnights!

Get to know us Outstanding Care, Compassionate People, Unparalleled Service Discover a fulfilling career at Hospital for Behavioral Medicine (HBM)!

Welcome to the heart of mental health treatment innovation in Worcester, MA! HBM, a cutting-edge 120-bed inpatient facility, is the leading provider of exceptional therapeutic care, prioritizing patient comfort and safety. In proud collaboration with UMass Memorial Health Care, our facility is conveniently situated near the UMass Memorial Medical Center, allowing us to serve the community with unwavering dedication.

At HBM, we go beyond inpatient care by offering an outpatient partial hospitalization program, ensuring continuous support while respecting the rhythm of daily lives.

Our commitment to accessible care knows no bounds, as we emphasize availability irrespective of one's ability to pay.

Join us in providing exceptional care and contributing to the well-being of individuals and families in need, and be a part of the transformative healthcare experience at Hospital for Behavioral Medicine.

To learn more about HBM, visit us at: https://(Use the "Apply for this Job" box below). WE CAN MAKE POSITIVE I.M.P.A.C.T.S.Individuals Maintaining Positive Attitude and Commitment To Service At Hospital for Behavioral Medicine, we value a diverse, inclusive workforce and provide equal employment opportunities for all applicants and employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate.

Accommodations are available for applicants with disabilities.
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