Mental Health Associate, PTRC, 20 Hours, Nights

Exemption Status: Non‑Exempt

Hiring Range: $20.60 - $28.59

Schedule Details: Holidays – Every Other Holiday;
Weekends – Every Other Weekend

Scheduled

Hours:

Shift: 3 - Night Shift, 8 Hours (United States of America)

Hours: 20

Cost Center: 10024 - 0600 PTRC

Union: SHARE (State Healthcare and Research Employees)

Signing Bonus: Position may offer a signing bonus; eligibility confirmed during interview.

At UMass Memorial Health, everyone is a caregiver—exceptional patient care, academic excellence, and leading‑edge research make UMass Memorial the premier health system of Central Massachusetts, where we can help you build the career you deserve.

• Serves as a member of the Mental Health Team and serves both internal and external customers including patients, families, nurses, physicians and other colleagues who support the delivery of care and services.
• Provides clear, timely communication to the Registered Nurse regarding observations and changes seen in the patient; records behavioral data on appropriate data sheets.
• Maintains patient safety by performing patient safety checks, environmental safety rounds, utilizing fall prevention alternative devices/strategies and following the Restraint Policy standards when caring for a restrained patient.
• Participates and shares responsibility for the development and maintenance of a safe and therapeutic environment.
• Serves as a leader or co‑leader for group activities such as goal‑setting group, dual diagnosis groups and various activity groups; handles routine situations and requests assistance from identified resources when more direction is needed.
• Assists in medical emergencies as directed by the R.N.; utilizes proper safety techniques and body mechanics in all work‑related activities.
• Obtains and records vital signs (temperature, pulse, respiration, blood pressure and pulse oxymetry); measures and records patients’ height and weight as assigned by the R.N.
• Performs a variety of test and procedures which may include but not be limited to EKGs, phlebotomy, and intake and output as assigned by the R.N.
• Documents daily progress notes, group notes (per policy) and as assigned by the R.N.
• Assists the R.N. in other medical and psychiatric interventions as directed.
• Provides personal care as appropriate, working to optimize patient’s independent functioning in performance of daily routines.
• Works to utilize interventions to de‑escalate patients and, if unsuccessful, participates in restraints in accordance with training and education as directed.
• Performs safety checks on patients and unit as directed; documents findings.
• Reviews and follows treatment plan with patient; provides feedback to the clinical team regarding implementation of the plan; implements special treatment strategies as indicated.
• Maintains logs, organizes patient care charts for admission/discharge/transfer and maintains medical records as instructed.
• Attends staff meetings and in‑service programs as required or directed; keeps current with hospital and unit changes by reading communication boards, emails, bulletin boards and e‑mails regularly.

• Complies with established departmental policies, procedures and objectives.
• Attends variety of meetings, conferences, seminars as required or directed.
• Demonstrates use of Quality Improvement in daily operations.
• Complies with all health and safety regulations and requirements.
• Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.
• Maintains regular, reliable, and predictable attendance.
• Performs other similar and related duties as required or directed.

• Required:
  • High school diploma or equivalent.
  • Current Basic Life Support or Heart Savor certification required within one month as a condition of employment.
• Preferred:
  • Associate’s Degree.
  • Medical terminology and computer skills.

• Required:
  • One year of relevant patient support experience.
  • Ability to read, write and communicate in…