Home Care Scheduler - Full Time

Join Our Team at Guardian Angel Senior Services!

Scheduler
Guardian Angel Senior Services – Worcester, MA
Full-Time | Monday–Friday
Schedule: 8:00 AM – 4:30 PM or 8:30 AM – 5:00 PM

Are you organized, dependable, and great at multitasking? Guardian Angel Senior Services is looking for a Home Care Scheduler to join our team and help ensure our clients receive the care they need when they need it.

If you enjoy problem-solving, working with people, and thrive in a fast-paced environment, we'd love to hear from you!

• Competitive pay based on experience

• 401(k)

• Health Insurance

• Working Advantage

• Wellness Time

• Travel Time Between Clients

• Employee Referral Bonus

• Free Training

• Supportive team environment

• Opportunities for growth and professional development

• Meaningful work that directly impacts the care our clients receive

• Create and maintain caregiver schedules based on client needs and caregiver availability.

• Match caregivers with clients based on availability, skills, experience, and location.

• Handle caregiver call-outs, schedule changes, and coverage needs.

• Communicate with caregivers regarding their schedules, assignments, and availability.

• Communicate with clients and families regarding scheduling needs and changes.

• Monitor open shifts and work proactively to fill staffing needs.

• Build and maintain strong relationships with caregivers and clients.

• Maintain accurate scheduling records and documentation.

• Work closely with the office and recruiting team to ensure staffing needs are met.

• Help ensure continuity of care for our clients.

• Previous scheduling, staffing, or home care experience preferred.

• Strong organizational and multitasking skills.

• Excellent communication and customer service skills.

• Comfortable making phone calls and communicating with caregivers and clients throughout the day.

• Ability to problem-solve and stay calm in a fast-paced environment.

• Strong attention to detail.

• Computer proficiency; experience with scheduling software is a plus.

• Dependable, motivated, and able to work well as part of a team.

Guardian Angel Senior Services is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace for all employees.