Virtual Behavioral Health Referral Specialist
Job in
Worcester, Worcester County, Massachusetts, 01609, USA
Listed on 2026-08-22
Listing for:
Elevance Health
Full Time
position Listed on 2026-08-22
Job specializations:
-
Healthcare
Mental Health, Community Health, Health Education & Promotion, Healthcare Administration
Job Description & How to Apply Below
Elevance Health is seeking a Referral & Resource Specialist to support the Massachusetts Behavioral Health Help Line. The role involves telephonic intervention, crisis screening, and care coordination with a nationwide network.
Candidates will screen, assess, and de-escalate callers, document interactions, and link individuals to behavioral health services while complying with HIPAA and related regulations. Training is provided, with in-person sessions as required.
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