ED Observation Assistant, Pediatric ER Nights

Are you a current UMass Memorial Health caregiver? Exemption Status:
Non-Exempt Hiring Range: $18.20 - $24.45 Please note that the final offer may vary within this range based on a candidate’s experience, skills, qualifications, and internal equity considerations. Schedule Details:
Holidays
- Every Other Holiday, Monday through Friday, Weekends
- Every Other Weekend Scheduled

Hours:

11p-7a

Shift: 3 - Night Shift, 8 Hours (United States of America)

Hours:

32 Cost Center: 10020 - 2341 Emergency Room Pediatrics Union: SHARE (State Healthcare and Research Employees) This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process. Everyone Is a Caregiver At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve.

We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

• 1. Provides constant observation of high-risk patients as assigned by the designated Registered Nurse (RN).
• 2. Assists the patient to get undressed, removes items that may pose safety risk, and secures personal belongings according to unit policy.
• 3. Monitors the patient’s and conducts patient safety checks at required intervals for an assigned group of patients.
• 4. Escorts and supervises patients in the bathroom depending on level of care, under the direction of the RN, assists patients with meals and comforts and de-escalates patients by using sensory techniques and distraction techniques as needed.
• 5. Attempts to prevent unsafe patient movement and actions and intervenes appropriately within scope.
• 6. Notifies the nurse of changes in patient activity, mood, behavior, requests for medication and calls for assistance when necessary.
• 7. Reinforces safety precautions and fall prevention attempts to redirect patient’s attention from equipment, and emergently prevents patients from dislodging equipment.
• 8. Utilizes de-escalation techniques to redirect the patients and if unsuccessful, under the direction of the RN or MD participates in restraints in accordance with training, policy, and education.
• 9. Receives report on each assigned patient from RN at the beginning of each shift.
• 10. Continuously monitors patients and reports any potentially unsafe behaviors, or patients that appear to be escalating to the assigned nurse throughout the shift.
• 11. Reports concern to RN if patient’s family or visitors are contributing to escalating behavior.
• 12. Performs environmental safety check of patient and patient’s room and removes potentially harmful items at the beginning of each shift and between discharges from rooms.
• 13. Constantly checks for and remedies potentially hazardous situations such as improperly open or unsecured equipment, doors, and windows.
• 14. Reports any potentially unsafe environmental issues that cannot be remedied to the assigned RN throughout the shift.
• 15. Follows the Policy & Procedure(s) related to Constant Observation and patient safety.
• 16. Accompanies the patient for diagnostic or therapeutic procedures as directed by the RN or provider.
• 17. Documents patient behavior and safety checks at required intervals and ensures documentation is placed in the patients chart..
• 18. Provides thorough handoff communication to the on-coming Observation Assistant.
• 19. Performs a variety of duties to support patient care and the operations of the department.
• 20. Engages patients in therapeutic or calming activities as directed by nursing staff.
• 21. Maintains work area in neat and orderly manner. Stocks carts & supplies. Transports patient or equipment.
• 22. Answers telephones, takes messages, and completes light clerical duties such as filing as assigned.
• 23. Follows department/hospital policy and procedure on Infection Control, Fire Safety, etc., including training programs (including de-escalation and restraint training) and demonstrates competency and proficiency as required.

License/Certification/

Education:

Required:

• 1. High School Graduate or equivalent.
• 2. Must be able to complete de-escalation training.
• 3. Current Basic Life Support or Heart Saver certification.

Experience/

Skills:

Required:

• 1. Communication
  
  Skills:
  
  Ability to read, write, speak effectively in English and have good interpersonal skills, required.
• 2. Demonstrates the ability to remain calm when under stress or in emergency situations.
• 3. Must be able to assist in the physical restraint of disturbed patients.

Preferred:

• 1. Previous experience in patient care, mental health/intellectual disabilities, teaching/child care/special needs students or public safety preferred.

Unless…