Housekeeping Supervisor

• Comply at all timeswith Brand standards and OSHA regulations.
• Manage the daily operations of opening and closing of the Housekeeping and Laundry departments.
• Conduct regular inspections of the hotel guestrooms ondailybasis to ensure adherence to cleanliness,maintenance standards and productivity levels are being met and maintained.
• Prepare andmonitorVIP rooms, special guests ,and requests.
• Coordinate department’sactivities with other departments tofacilitateincreased levels of communication and guest satisfaction.
• Monitors vacant rooms, check out rooms, and stayovers and communicates pertinent information with the front office.
• Maintain a complete andaccurateset of logs and room status.
• Responsible for assigning or reassigning roomliststo room attendants.
• Support and supervise the assignments of houseperson and laundry attendants.
• Issues proper keys to authorized personnel.
• Training on cleanliness standards.
• Lead daily stand upand pre-shift meetings.
• Promote the rules and regulations of the hotel intended for the safety and welfare of guests.
• Beaware ofand respond to possible situations with guestsregardingcleanliness of hotel public areas and guestrooms.
• Monitor quality and cleanliness Brand standards andmeetthe expectations of the guestson a daily basis.
• Demonstrates knowledge of job-relevant issues, products, systems, and processes.
• Manages lobby areas, including overall maintenance, daily upkeep, and cleanliness.
• Provides services that areabove and beyondfor customer satisfaction and retention.
• Ensure associates have supplies, equipment, tools, and uniforms necessary to perform their jobs.
• Serves as a role model todemonstrateappropriate behaviors.
• Carries out supervisor responsibilities in accordance withhotel policies and standard operating procedures.
• Train and develop associates on 4 Keys service standards, technical skills, standard operation procedures, and safety standards.
• Ensure all associates aresafetyconscious and trained in safe work practices.
• Ensure associates exceed service and cleanliness standards.
• Fosters open channels of communication between all employees.
• Follow alladditionalduties as assigned by management.

• Understand the mission, vision, and goals of the hotel.
• Bi-lingual in Spanish and English to effectively communicate.
• Strong computer skills andproficientin Microsoft Office.
• Strong leadership skills and the ability to apply them in a dynamic environment.
• Establish goals andobjectivesfordepartment.
• Well organized,focused and complete all work assigned.
• Work cohesively with co-workers and all departments as part of a team.
• Build morale and promote positive employee engagement.
• Follow all appropriate policies and procedures while constantly striving to improve standards of operations.
• Ability to read,comprehend, and write instructions, correspondence, reports, and memos.
• Ability to communicate verbally with guests, management, and co-workers.
• Ability to effectively present information to associates, management, guests, and the public in one-on-one and group situations.
• Ability to define problems, collect data,establish facts, and draw valid conclusions.
• Ability to understand guest service needs.
• Knowledge of computer accounting programs, mathskillsas well as budgetary analysis capabilities required.
• Must be able tolift upto 15 lbs. on a regular and continuing basis.
• Must be able to push and pull carts and equipment weighing up to 250 lbs. occasionally.
• Must be able to bend, stoop,squatand stretch to fulfill cleaning/inspection tasks.
• Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing,listening and hearing ability and visual acuity.
• Requires manual dexterity to use andoperateall necessary equipment.

High School diploma or GED equivalence

Minimum 1 years’ experience in housekeeping leadership or Inspector/ress role.

Will be required to work flexible scheduled shifts based on business needs

The minimum physical requirements for this position include but are not limited to:

• Must be able to lift and/or carry up to 50 pounds frequently to assist guests
• Ability to stand for extended periods…