Deputy Assistant Chief Human Resources Officer & Onboarding

Deputy Assistant Chief Human Resources Officer for Benefits & Onboarding (260003W6)

Official

Title:

Deputy ACHRO for Benefits & Onboarding

Pay Grade: Senior Management 1

Salary Range: SM1 Entry Level Pay $ to Pay Range Maximum $

Departmental Mission Statement: The Human Resources (HR) Department partners with Trial Court management to create and maintain a talented, qualified workforce by recruiting a diverse applicant pool, facilitating the fair merit‑based selection for appointment of the most qualified candidates, developing appropriate workforce training (in consultation with the Trial Court’s Judicial Institute), fostering positive management‑employee relations, promptly addressing workplace issues, and developing performance‑based measures to ensure continued excellence of the workforce.

The HR Department also provides information and assistance to all Trial Court employees on a variety of workplace issues.

The Deputy ACHRO for Benefits & Onboarding oversees critical functions related to leave of absence management, benefits administration, and onboarding/offboarding processes. The role co‑leads program oversight, collaborates across stakeholders to ensure consistent employee experience and compliance, drives continuous improvement, and supports a positive, equitable, and productive workplace from entry to exit.

• Delivers clear, accessible communication about benefit programs to employees and managers and ensures that benefit changes are communicated in a timely and appropriate manner;
• Performs as project manager for major benefit program initiatives;
• Analyzes quantitative and qualitative data to identify trends, patterns, and actionable insights;
• Maintains, updates, and enhances HR resource materials, including handbooks, policies, procedures, FAQs, and online content;
• May serve on union‑negotiated dental trust;
• Creates and manages training programs on benefits in collaboration with the Court ED Department and establishes and maintains effective relationships with benefit providers;
• Develops Requests for Proposals (RFPs) as necessary and establishes criteria and evaluations for selecting benefits vendors;
• Supervises or conducts inquiries involving individual or group complex benefits issues or concerns;

• Assists in managing and ensuring compliance with Family Medical Leave Act (FMLA), Paid Family & Medical Leave (PFML), and Workers’ Compensation (WC) claims;
• Provides support in managing the workforce reasonable accommodation request model to ensure a consistent and compliant process;
• Works with the ACHRO for Benefits & Onboarding and the Workers’ Compensation unit to manage workers’ compensation claims, investigate workplace hazards, and coordinate response actions;
• Collaborates on handling escalated issues related to Paid Leave Administration Programs for court employees and the Judicial Paid Leave Bank;
• Assists in leading HR’s compliance efforts with leave laws and distributing required notices, physician certifications, and fitness‑for‑duty forms;
• Maintains accurate leave records and addresses employee and manager inquiries regarding leave usage and compliance;

• Provides strategic direction on onboarding/offboarding initiatives and consults with key business stakeholders to ensure enterprise‑wide and seamless strategy;
• Partners with senior HR managers to understand work stream impacts and ensure clear communication of program purpose, objectives, and achievements;
• Co‑manages the Trial Court’s role in educating employees on retirement and voluntary separation steps;
• Promotes the strategic value of streamlined onboarding and offboarding processes for consistent and positive employee transitions;
• Defines metrics to measure and monitor program effectiveness;
• Co‑manages customer (manager/new employee) care as a proactive point of contact;
• Coordinates processes with other HR Managers to ensure compliance with onboarding, lifecycle, and offboarding standards;
• Co‑manages scope and mitigates risks for onboarding/offboarding deliverables and other HR program…