Employee Relations Coordinators - Night shifts

Employee Relations Coordinators – Day and Night shifts

Location:

Worcester, MA 01602, United States

Base Pay: $27.00 / Hour

Job Category:
Operations

Intelli Source is seeking an experienced Employee Relations Coordinator to support employees, leaders, and HR processes within a fast‑paced fulfillment and distribution center on a fixed‑term contract engagement. This people‑focused, high‑impact role is designed for an HR professional who thrives in fast‑paced, high‑accountability environments and is looking for a structured contract opportunity with a clear end date and competitive compensation.

Contract Duration:
Immediate start through an estimated date on or around December 31, 2026, with final dates based on business demands.

• Build strong, trusted relationships with employees, supervisors, and site leadership; serve as a go‑to resource for employee questions, concerns, coaching, and support.
• Promote a positive, respectful, productive, and union‑free workplace culture.
• Support employee engagement, recognition, and appreciation activities, including birthday and anniversary boards and other site communication efforts.
• Partner with leadership to identify and address engagement trends before they impact retention or morale.

• Assist with recruiting activities including job postings, resume screening, interview scheduling, employment screening coordination, and new hire paperwork.
• Conduct new hire orientation and support a consistent, welcoming onboarding experience.
• Enter and maintain accurate employee information in HRIS systems.
• Support onboarding, status changes, schedule changes, department transfers, pay rate changes, benefit deductions, bill rate changes, termination paperwork, and other employee lifecycle documentation.

• Audit timecards and maintain accurate records to support timely and accurate payroll.
• Respond to benefit inquiries, explain benefit eligibility and plan provisions, process enrollments and qualifying life event changes, and administer leave of absence requests.
• Support performance management, coaching, documentation, investigations, and completion of 30/60/90‑day and annual reviews.
• Maintain confidentiality, data integrity, and compliance with company policies and applicable federal, state, and local requirements.

• 2+ years of relevant experience in human resources, employee relations, HR coordination, operations support, recruiting coordination, payroll support, or administrative support within a fast‑paced business environment.
• Experience handling sensitive and confidential information with professionalism and discretion.
• Strong communication, relationship‑building, organizational, follow‑up, and problem‑solving skills.
• Ability to prioritize, multitask, meet deadlines, and shift between responsibilities frequently.
• High attention to detail and accuracy, with strong administrative and data management skills.
• Proficiency in Microsoft Word, Excel, PowerPoint, and general HR or business systems.

• Experience in a warehouse, fulfillment center, distribution center, manufacturing, logistics, retail supply chain, or other high‑volume operations environment.
• Experience with HRIS systems, payroll/timekeeping processes, employee engagement, benefits administration, onboarding, leave administration, performance documentation, and employee relations investigations.
• Bachelor's degree in Human Resources, Business, or a related field (preferred but not required).

• Ability to work in a warehouse or fulfillment center environment.
• Ability to stand, walk, bend, lift, and move throughout the operation for extended periods.
• Ability to support various shifts, overtime, weekends, or peak season schedules as business needs require.
• Must be comfortable working in a fast‑paced, high‑volume, metric‑driven environment.

• Competitive hourly salary rate commensurate with market benchmarks.
• Hourly rate of $27 / hr (based on experience and geographic area) +…